75 posts tagged with "Integrations" — Page 3

If you sell through Amazon, Walmart and TikTok fulfillment, restocking them is a weekly juggling act. Each network has its own replenishment screen, they all draw on the same stock in your warehouses, and none of them knows what the others asked for, or what you need to keep for the orders you ship yourself. Send Planner puts it into one plan. It works out how much of your stock should go to each network and from which warehouse, keeps enough back for your own orders, shares stock fairly when there isn't enough, and then creates the shipment drafts in each network for you.

If you ship orders from your own warehouse, buying the label has always meant leaving SKU.io: copy the address into another shipping tool, guess at the weight, pick a carrier, then paste the tracking number back. It's slow, it invites typos, and the shipping cost never makes it onto the order. Shippo fixes that. Connect your Shippo account and you compare live rates from every carrier on it, buy the label and print it, all from the fulfillment order. SKU.io records the shipment with its tracking and cost, and sends the tracking to your sales channel.

Walmart promises every buyer a ship date, worked out from each listing's lag time. If you sell the same product from a fast warehouse and a slower one — your own 3PL and Amazon FBA through Multi-Channel Fulfillment, say — one fixed lag time is always wrong for one of them: too slow while the fast warehouse has stock, too optimistic once only the slow stock is left. Automatic Walmart lag time fixes that. SKU.io gives each listing the lag time of the fastest warehouse that actually holds its stock, tells Walmart the slower lag time before more orders are promised the fast date, and never sends more than the lag time Walmart has approved for your store.

When one 3PL runs both your parcel shipping and your large-item home deliveries, a warehouse never has just one way out. Metro deliveries go to the delivery team, while FedEx parcels ship from the 3PL's own warehouse system. Until now a warehouse in SKU.io had a single shipping provider, so the other half of the orders had to be split off by hand. Two things change that. The new Pinnacle integration sends your home deliveries to Metropolitan Warehouse & Delivery (MWD) and tracks them back. Shipping-method routing lets one warehouse send each shipping method to the provider that should handle it.

When a wholesale or phone customer wants to pay by PayPal, the payment usually happens somewhere else. You send a PayPal invoice or request, wait, then open the order and type the payment in by hand. The PayPal fee never makes it onto the order, so the payment looks bigger than what actually reached your account. PayPal payments brings it into SKU.io. Connect your PayPal Business account, send the customer a pay link from the sales order, and when they pay, SKU.io records the payment on the order, with PayPal's fee, without you typing anything.

Amazon and Walmart grade every seller on how they ship: valid tracking, late shipments, cancellations, order defects. Miss a target and the marketplace can restrict a category or your whole account — and the first you usually hear of it is an email after the damage is done. When an account ships a handful of orders a month, a single bad shipment is enough to tip a score below the line. Channel Health brings those scores into SKU.io every day, warns you before a target breaches, and flags the individual shipments that are about to count against you while there's still time to fix them.

When a vendor ships a dropship order straight to your customer, they usually ship on their own carrier account. You pay their markup, you don't control the carrier, and then you chase them for a tracking number and type it in by hand. Dropship vendor shipping labels fixes that. Switch it on for a supplier, and SKU.io buys a prepaid label on your own Shippo, ShipStation, Starshipit or EasyPost account and gets it to the vendor. The label's tracking flows back into the order by itself, so your customer and sales channel hear "shipped" at the right moment.

A 1- or 2-star seller comment is one of the things that moves your Amazon order defect rate, and the comment has lived in Seller Central while the order lived in SKU.io. Amazon seller feedback puts them in one place: the rating, the text, whether you have posted a public reply, and the sales order the comment belongs to. Next to the list, SKU.io shows Amazon's FBA and merchant order defect rate for each marketplace, so the comment and the number it affects are on the same screen. The report Amazon sends is neutral and negative only — 1, 2, and 3 stars. Amazon does not include 4- and 5-star comments.

A product can have thousands of units in your own warehouse and none at Amazon, and a stock check that looks at your business-wide total never notices. By the time Amazon stops selling it, you've lost sales and Buy Box ranking that takes weeks to win back. FBA minimum stock levels let you set the least stock you want at each Amazon FBA region, product by product, as a fixed number of units or as days of cover. SKU.io checks every minimum each time Amazon's inventory updates, and when a product drops below it, an FBA Low Stock alert opens a new inbound plan with the product and a suggested quantity ready to add.

Selling to big-box and department-store retailers means trading over EDI. Their purchase orders arrive as electronic documents through a network like SPS Commerce, and they expect electronic replies: an acknowledgment that you accepted the order, and a ship notice when it leaves your dock. Until now that meant re-keying every order by hand and hoping the replies went out on time. The SPS Commerce integration connects your SPS Commerce account to SKU.io, turns each retailer purchase order into a sales order, and sends the acknowledgment and ship notice back for you.