Glossary

SKU.io uses some industry shorthand and a few terms of its own. Each entry below defines one in a sentence or two, and links to the guide that covers it in depth. To look up every field, column, or status on a screen, use Reference pages.

Numbers

3-way match — A check that lines up three documents for the same goods — your purchase order, your goods receipt, and the supplier's invoice — and flags any line where the quantity or price doesn't agree. It's what stops you paying for stock you never received, or at a price nobody agreed to.

3PL (Third-Party Logistics) — An outside company you pay to store your inventory and pack and ship your orders for you, instead of doing it in your own warehouse. SKU.io hands shipments to a 3PL when you dispatch a fulfillment to a provider such as ShipHero, ShipStation, or Shipfusion.

A

ABC class — A product's revenue class over the last 180 days: A products make up the top 80% of your revenue, B the next 15%, and C the rest. The Inventory Planning report filters on it, and when a fulfillment network runs out of capacity the Send Planner trims class C products first. See Set network capacity limits.

AFN (Amazon Fulfillment Network) — Amazon's own fulfillment: you send stock to Amazon, and Amazon picks, packs, and ships the order. An AFN order (also called an FBA order) ships outside SKU, so it never draws down your local inventory or realizes local COGS — SKU only mirrors what Amazon shipped. See Amazon FBA, MCF, and externally fulfilled orders.

Allocation (inventory allocation) — A commitment of specific on-hand or incoming stock to a sales order line. Each allocation carries a state — Planned (a backorder, nothing physical committed yet), Awaiting Receipt (covered by an incoming purchase order), Allocated (on-hand stock reserved to the line), Fulfilled (shipped), or Cancelled (a terminal audit row) — and this is what SKU counts as "committed", not inventory movements. See Inventory allocation and backorders.

Amount due — What the customer still owes on an order: the order total minus payments taken minus any store credit applied. See Record payments and apply store credit.

Approval policy — The rules that decide who must sign off on a purchase order, vendor deposit, or bill payment before it can go ahead, based on its amount. There's one policy for each of the three, under Settings → Purchasing → Approval Policies. See How approvals work.

Approval step — One stage of sign-off within an approval tier. A tier has up to three steps that run in order, and each step lists its approvers and how many of them must approve: Any one, Any N, or All. See How approvals work.

Approval tier — An amount band in an approval policy, such as Up to $10,000 or Over $10,000, with its own approvers. Limits include the amount itself and are compared in your base currency. A tier marked auto-approve needs no sign-off. See How approvals work.

Approve — The action that commits stock to an order and moves it out of draft. Approving marks the order Open (or Reserved), creates the inventory allocations, and lets the order enter the fulfillment pipeline. See Approve, reserve, and allocate stock. For signing off purchase orders, deposits, and bill payments, see Approval policy.

Approved to pay — The part of a supplier bill's balance that an approved payment request covers, shown on the bill's payment panel under a bill payment approval policy. Anything beyond it shows as still needs approval. See Request and approve a bill payment.

Approver — Someone who can approve a step of an approval request: a person listed on the step by name or through a role, someone on the final step of a higher tier (except on a step that requires All), or a delegate covering for one of them. No role permission makes you an approver. See How approvals work.

Archive — Hiding a record from working lists without deleting it. Archived orders and products keep all their data and can be unarchived at any time. An archived product is hidden everywhere, which is different from discontinuing it: a discontinued product stays visible and sellable until it runs out. A discontinued product can also be archived automatically when it sells out, and is unarchived if stock comes back. See Close, cancel, archive, and delete orders, Archive, unarchive & delete a product and How product lifecycle works.

ASN (Advanced Shipment Notice) — A heads-up document a supplier sends before a shipment arrives, listing exactly what's coming and how it's packed, so your receiving team knows what to expect. When you supply retailers over EDI, you send them ASNs, called ship notices (856). See Pack and label SPS Commerce shipments. When your 3PL runs ShipHero, the ASN is a ShipHero purchase order, which SKU.io can create for you. See Send purchase orders to your ShipHero 3PL.

Auto-approve band — An approval tier set to Auto-approve this band, so amounts that fall in it need no sign-off — for example, purchase orders up to $500. See Set up purchase order approvals.

Awaiting pickup — A fulfillment state for Click and Collect orders: the goods are staged for the customer to collect, but no shipment record exists yet. The shipment is created only when the order is marked as picked up. See Fulfill a sales order.

Awaiting tracking — A fulfillment state where the order has been dispatched to a carrier or 3PL but no tracking number has come back yet. The order stays Open while it waits. See How sales order status works.

AWD (Amazon Warehousing & Distribution) — Amazon's bulk storage service. You send inventory to Amazon's warehouses in large quantities, and Amazon restocks it into its fulfillment network as it's needed. AWD is one of the fulfillment networks the Send Planner plans for. SKU.io tracks AWD stock as externally held inventory, and units it ships count toward the order without a local inventory movement. See Amazon FBA, MCF, and externally fulfilled orders.

B

Backorder — Stock a customer has ordered that you can't ship yet because it's out of stock. The line stays open with a Planned allocation and is filled automatically once inventory arrives. A backorder is a state of the order line, not a separate record. See Inventory allocation and backorders.

Backorder queue — The list of all lines waiting on stock, with an ETA drawn from any linked incoming purchase order. When stock frees up — a purchase order is received, or a reservation is released — SKU auto-allocates it to the oldest waiting demand first (FIFO). See Inventory allocation and backorders.

Balance moved — A tag on a later closed month whose balances moved only because an earlier month changed after its sign-off: a carried change, not one of its own. The month stays Closed and needs nothing from you. The tag clears when the earlier month is re-signed off. See When a closed month changes.

Blackout (receiving blackout) — Dates a fulfillment network doesn't receive stock, such as a peak-season freeze. You add them to a network's card on the Send Planner's Network rules tab, and the plan warns you when a send would land inside one. See Set network rules.

Blind dropship — Shipping a retailer's order to the retailer's own customer so that the parcel shows only the retailer: the packing slip carries the retailer's name, logo and message, never yours, and no prices. Orders from dropship for retailers always ship blind. See How dropship for retailers works.

Blind-capable warehouse — A warehouse that can ship an order blind: one you ship from yourself, a supplier's warehouse, or one whose 3PL or shipping provider SKU.io can send the order to without your prices. Dropship-for-retailers orders ship only from these warehouses. Warehouses that a sales channel fulfils, such as Amazon FBA or Walmart WFS, can't ship blind. See How dropship for retailers works.

Bill of lading (BOL) — The document a freight carrier signs when it picks up a shipment, listing what it's carrying and where to. Retailers expect its number on the ship notice and carton labels of freight (LTL) shipments. See Pack and label SPS Commerce shipments.

Bill to (repair) — Who pays for a repair unit's parts, labour, and fees: Warranty, Goodwill, Customer, or Supplier. Left blank when you resolve a unit, it falls back to the piece's own coverage — out-of-warranty work defaults to Customer. See Resolve a unit.

Brand report — A weekly or monthly report about one brand you distribute, covering its sales by channel, its core products, its Amazon listings and, monthly, its listing quality and FBA stock. SKU.io builds it on the brand's schedule, you review it, and it's emailed to the brand's report recipients. See Brand Reports.

Bundle (kit) — A product sold as one line that's made up of several component products. For allocation and fulfillment the bundle explodes into demand for each component, while the customer still sees a single sold line. See Manage order lines.

Buy Box (featured offer) — The offer Amazon shows in the Add to Cart box on a product page. Most sales on a listing go to whoever holds it, and it can change hands many times a day between sellers. Brand reports show who held it and for how much of the period. See Review a brand report.

Buyer — The person at a retailer who places wholesale orders with you, for example through NuORDER. On a NuORDER order, the buyer becomes the contact on the retailer's SKU.io customer. See How NuORDER works with SKU.io.

C

Cancel — Ending an order early. Cancelling deletes any non-shipped shipments, cancels open allocations, stamps the remaining unshipped quantity as cancelled, removes the accounting transaction, and closes the order — while preserving inventory movements on lines that already shipped so COGS history stays intact. Orders that originate in an external channel must be cancelled in that channel. See Close, cancel, archive, and delete orders.

Capacity limit — The most a fulfillment network will take from you in a month, in cubic feet or units, for one storage type or for all products. The Send Planner trims its sends to fit. See Set network capacity limits.

Carried change — The part of a closed month's change after sign-off that comes from an earlier month, such as an opening balance that moved because a prior month was restated. It never asks for re-sign-off on its own; it shows as Balance moved. Compare Own change. See When a closed month changes.

Carryover — A product that belongs to two or more product seasons, so it carries over from one season to the next. Its page shows a Carryover chip, and when you end a season, the wizard leaves out products that also belong to a later season. See Set up seasons and carryover.

Case pack — How many units come in one case, from the product's Case quantity. A network that receives in cases gets its sends rounded to whole cases, following the Send Planner's Case rounding setting. See the product fields reference.

Channel order (sales channel order) — A sales order that originated on a connected marketplace or storefront — Shopify, Amazon, WooCommerce, Faire, or the point of sale — and was imported into SKU as a canonical sales order. SKU mirrors the channel record and writes fulfillment back to it. See How channel orders sync.

Clawback (reimbursement reversal) — Money Amazon takes back from an earlier FBA reimbursement, usually because it found the units it paid for. SKU.io posts the mirror of the original reimbursed-unit COGS journal for exactly the units taken back. See How FBA reimbursements are accounted for.

Clearance plan — A markdown plan for phasing-out or discontinued products: a series of deepening percentage-off steps toward a target sell-out date. Nothing reaches your channels until you approve a step, or let the plan apply steps automatically. A product can be in only one active plan at a time. Not the same as the general "clearance work" on the aging report. See Create a clearance plan.

Click and Collect — In-store or curbside pickup. Marking line quantities for pickup parks the fulfillment as awaiting pickup until the customer collects. See Fulfill a sales order.

Close — Marking an order complete. An order closes automatically once every line is fully shipped, or you can close it manually. Closing is blocked while active backorders exist or any product line is still unmapped. See Close, cancel, archive, and delete orders.

Closed (month) — An accounting month that has been signed off in the month-end close. Closing runs the checklist one last time, saves the month's report pack as its numbers of record, and records who prepared it and who closed it. It doesn't freeze the month: an entry dated in it later still lands there, and the month then shows as Closed – restated. Only the hard close date freezes the books. Not the same as closing an order (see Close). See What closing does to your books.

Closed – restated — A closed month whose own figures changed after its sign-off by more than your Review threshold. It stays closed, shows what moved and why, and asks for re-sign-off. It goes back to Closed once re-signed, or if the change returns to zero. See Re-sign-off a restated month.

Closeout — Selling the last stock of ending products to wholesale buyers in one go, rather than unit by unit. You can export it as a file, print a linesheet, give buyers a closeout catalog in the portal, or email them an offer. See Sell off closeout stock.

COGS (Cost of Goods Sold) — The direct cost of the products you actually sold — essentially what you paid your suppliers for those specific units. It's the figure subtracted from sales to work out gross profit. SKU.io records COGS when a shipment is fulfilled, by drawing down your oldest FIFO layers. See How fulfilling moves inventory and realizes COGS.

Competition monitoring — A per-brand setting on each Amazon channel that adds seller and FBA counts, their history, exact offer totals and an estimated total market to the brand's reports. Turn it on for brands other sellers also carry. See Turn on competition monitoring.

Core product (core ASIN) — A product a brand's reports cover. Picked automatically from recent sales, added by hand, or both. See Choose a brand's core products.

Credit note — See Sales credit.

Custom field — A per-tenant field your team defines to capture extra data on an order (for example a project code or a delivery instruction). Custom fields can be filtered on in the list. See Add notes, tags, and custom fields.

D

Days of cover — How many days of sales a product's stock lasts at its current daily sales. An FBA minimum set in days of cover also adds the lead time into FBA, so it works as a reorder point. See Set FBA minimum stock levels. In the Send Planner, each fulfillment network has a Target cover: the days of sales it should hold after a send lands, plus a Floor (the least cover it gets when stock is short) and an optional Max cover. See How a network's send is calculated.

Delegate (approvals) — A colleague who approves on someone's behalf while they're away, for up to 90 days. A delegate's decisions are labelled On behalf of the person they cover, and fill that person's place on a step. See Hand off approvals while you're away.

Delivery type (Pinnacle) — The service level MWD performs on a Pinnacle delivery, such as threshold or white-glove. You map each SKU.io shipping method you send to Pinnacle to a delivery type, and every order with that method carries it. See Set up Pinnacle (MWD) deliveries.

Discontinued — The built-in lifecycle state for a product you'll never buy or make again. By default SKU.io stops planning and reordering it, blocks new backorders, and publishes only the stock you actually hold, but the product stays visible and sellable until it runs out. Not the same as a supplier marking a product discontinued, which only affects that supplier. See Discontinue a product.

Dispatch — Handing a planned fulfillment to a carrier, 3PL, or Amazon MCF so they can ship it. Until a fulfillment is dispatched it exists only as an intent inside SKU. See Fulfill a sales order.

Disposition — The policy that decides what happens to returned stock when it's received — restocked into sellable inventory, sent to a quarantine or different warehouse, or scrapped. See Returns, credits, and refunds.

Draft — The default status of a new order: no stock is committed, and the order isn't yet in the fulfillment pipeline. Drafts may omit lines. Approving turns a draft into an Open (or Reserved) order. See How sales order status works.

Dropship — SKU.io has two features with this name. Supplier dropship: your supplier ships your order to your customer. Dropship for retailers (on screen Dropship for customer): you ship a retailer's orders to the retailer's own customers. See the two entries below.

Dropship (supplier) — A fulfillment method where your supplier ships an order directly to your customer on your behalf, so the goods never pass through your own warehouse. In SKU.io a dropship request turns selected order lines into a supplier purchase order and skips local allocation. The sales orders filter for it is Dropship (supplier). See Create a dropship request.

Dropship fee — A fixed charge per order that you add to a retailer's dropship orders, on top of the products and shipping. You set it on the retailer's Dropship tab. See Dropship settings reference.

Dropship for customer — The on-screen name of dropship for retailers: a retailer (your B2B customer) sends you orders, and you ship each one blind to the retailer's own customer. These orders carry a Dropship for customer chip and a ship-by date. It's a different feature from supplier dropship. See How dropship for retailers works.

E

EDI (Electronic Data Interchange) — The standard way large retailers exchange business documents with suppliers: purchase orders, acknowledgments, ship notices, invoices and inventory advice, each a structured electronic file known by a three-digit code such as 850 or 856. SKU.io trades EDI through SPS Commerce. See How SPS Commerce EDI works.

Effective lock date — The date SKU.io actually stops posting through: the later of your hard close date and any provider lock date you enforce. Shown under Accounting → Settings → General. See Accounting settings at a glance.

End ship — The last day of a wholesale order's ship window: the latest date the retailer wants the goods shipped. On a NuORDER order it becomes the sales order's Ship By date.

Enforce locally — A switch beside each provider lock date under Accounting → Settings → General. On, SKU.io treats that provider's lock as a lock of its own and posts nothing dated on or before it. Off, SKU.io only reads the date. See Provider lock dates.

ETA / ETD — Estimated Time of Arrival (when a shipment is expected to reach you) and Estimated Time of Departure (when it's expected to leave the supplier or port). Used to plan when incoming stock will be available.

Exchange — A swap order created from an existing one: SKU clones the chosen lines into a new order (its number carries an -E- marker before a date stamp, for example, SO1234-E-20260710), and automatically creates and approves a sales credit for the original value to fund it. The two orders stay linked. See Resend and exchange an order.

Exposure — Your total financial commitment tied up in stock you've ordered but not yet sold — the money at risk if that inventory doesn't sell as planned.

Externally fulfilled quantity — Units on a line that were shipped outside SKU — by Amazon FBA, MCF, or AWD — rather than from your own stock. These count as fulfilled without writing a local inventory movement or COGS. See Amazon FBA, MCF, and externally fulfilled orders.

F

FBA (Fulfillment by Amazon) — A service where you send inventory to Amazon, and Amazon stores it, then picks, packs, and ships your Amazon orders and handles customer service for them. FBA is one of the fulfillment networks the Send Planner plans for. In SKU.io an FBA order is an AFN order: it ships outside SKU.io, with no local inventory movement or COGS. See Fulfill via Amazon FBA or MCF.

FBA minimum (FBA floor) — The least stock you want for one product at one Amazon FBA region, in units, days of cover, or the greater of both. When counted stock stays below it, SKU.io sends an FBA Low Stock alert. See Set FBA minimum stock levels. It isn't the Send Planner's Floor: that's a number of days of cover per network, used to share stock between networks when there isn't enough to go round. The Send Planner doesn't read FBA minimums. See How stock is shared between networks.

FBA reimbursement — A payment Amazon makes for FBA units it lost or damaged, in cash or as replacement units. Amazon can take it back (a clawback) if it later finds the units. SKU.io matches each reimbursement to the loss it pays for and compares it with the FIFO cost of the units. See Check whether Amazon reimburses you at cost.

FBT (Fulfillment by TikTok) — TikTok Shop's own fulfillment. You send inventory to TikTok, and TikTok stores it, then picks, packs, and ships your TikTok Shop orders. Like FBA and WFS, FBT is one of the fulfillment networks: its stock is counted by TikTok, and SKU.io never posts stock movements into the FBT warehouse. See Send stock to Fulfillment by TikTok.

FIFO (First In, First Out) — An inventory rule where the oldest stock is used or sold first. It keeps older goods from aging on the shelf and is a common way to value inventory. SKU.io tracks stock in dated cost layers and, when a shipment is fulfilled, consumes the oldest layers first to set the COGS. See How fulfilling moves inventory and realizes COGS.

Final buy — The last purchase of a phasing-out product, sized to cover demand only up to its discontinue date. Its planning lines carry a Final buy chip, and adding it to a purchase order after its last order date asks you to confirm This is a final buy. See Phase out with a final buy.

Financial line (charge line) — A non-product line that adds a cost or fee to the order — shipping, handling, or a miscellaneous charge — with its own tax treatment and accounting code. See Add discounts and charges.

Fulfillable status — A list filter that groups orders by how much of them you can ship right now from stock: all, some, or none. It's derived on the fly from each line's availability, not a stored value. See List columns and filters.

Fulfillment network — A marketplace's own fulfillment service, which stores your stock in its warehouses and ships that marketplace's orders: Amazon FBA, Amazon AWD (bulk storage that restocks FBA), Walmart WFS, and TikTok FBT. The Send Planner works out how much to send to each one, and a supplier can ship straight to one with Ships to Fulfillment Networks. See How the Send Planner works.

Fulfillment order (FO) — The plannable, per-warehouse intent to ship part of an order: which lines, from which warehouse, by which method, and to which provider. One sales order can have several fulfillment orders (one per warehouse or split). The FO is the plan; the SOF is the shipment that executes it. See Two-tier fulfillment: intent vs execution.

Fulfillment status — One of the three independent status axes on an order (alongside order status and payment status): unfulfilled, partially fulfilled, fulfilled, over-fulfilled, awaiting tracking, awaiting pickup, or out of sync. SKU recomputes it from the order's shipments and lines. See How sales order status works and the status reference.

G

Gift card — A stored-value card sold or redeemed at the point of sale. Selling a gift card is untaxed; redeeming one is a tender type at checkout. See Sell at the point of sale (POS).

GS1 company prefix — The 7–10 digit number GS1 assigns your company when you join. It begins every barcode and SSCC-18 carton number you create, which is how retailers know the carton is yours. See Choose what SPS Commerce sends.

H

Hard close date — The one date that freezes your books: nothing dated on or before it can change, and the board reads Books locked through that date. Closing a month doesn't lock it; you move this date forward at a quarter or year end, once the months it covers are closed, with a reason, from Accounting → Close or Accounting → Settings → Close. Moving it needs the Period Hard Close permission. SKU.io never writes it to Xero or QuickBooks, so set their lock to match. See How the hard close date works.

Hard-locked — The state of a closed month that ends on or before your hard close date. It's frozen: it can't be re-signed off or reopened, and changes are no longer detected in it. Lowering the hard close date returns it to Closed. See Statuses in the close.

Headroom — In cash-constrained buying, the cash you can commit in a week without dropping below your reserve in that week or any later one. See How cash-constrained buying works.

I

Incoming inventory (vs on-hand) — Stock that's on order or in transit and will arrive in the future, as opposed to on-hand inventory, which is physically in your warehouse and available to sell right now.

Incoterm — A standard three-letter trade term (such as FOB or DDP) that spells out, for an international shipment, who pays for freight, insurance, and duties, and exactly where responsibility passes from the seller to the buyer.

Independent review — The rule that someone other than the person who prepared a month must close it, set by Require an independent reviewer under Accounting → Settings → Close: Automatic (recommended), Always required or Not required. While it applies, the people recorded changing a restated month since its sign-off can't re-sign it off either. When you're the only accounting user, closing asks for a reason instead. Who prepared and who closed each month is recorded either way. See Review and close a month someone else prepared.

Inventory movement — A record of stock entering or leaving a location. Fulfilling a shipment writes negative movements that carry the FIFO cost basis; voiding a shipment reverses them and restores the layers. See How fulfilling moves inventory and realizes COGS.

Invoice — See Sales invoice for the bills you send customers, and Purchase invoice for the bills suppliers send you.

Invoicing policy — The rule that decides how a sales order is invoiced: Per order (one invoice), Per shipment (one per shipment, created as it ships) or Manual (you create them). Set for the account, a sales channel or a customer, and saved on each order when it's created. See Choose how orders are invoiced.

L

Landed cost — The true, all-in cost of a product once it reaches you — the purchase price plus freight, duties, insurance, and handling — rather than just the supplier's unit price.

Last order date — The date after which adding a phasing-out product to a purchase order gives a warning, and automatic purchase orders skip it. It must fall on or before the discontinue date, and SKU.io suggests one based on the longest supplier lead time. See Phase out with a final buy.

Lead time — How long it takes from placing a purchase order to actually having the stock available to sell, including the supplier's production time and shipping.

Lead time into FBA — How long a shipment takes from where you restock Amazon (a supplier, your own warehouse, a 3PL or AWD) until Amazon has received it, measured from your own inbound shipments. See Plan with lead times into FBA.

Lifecycle state — Where a product is in its life: Active, Phasing out, Discontinued, or a state you create. The state decides whether SKU.io plans, reorders, backorders and lists the product, and how its channel quantity is worked out. Every new product starts as Active. See How product lifecycle works.

Line (sales order line) — A single item on an order: a product, a bundle, or a charge, with its quantity, price, and discount. A line has no status column of its own — its fulfillment state (unfulfilled, partly shipped, fully shipped, backordered) is computed from its quantities. See Manage order lines and the status reference.

Locked by provider — A tag, such as Locked by Xero, on a closed month covered by a provider lock date you enforce but not by your hard close date. The month is frozen in SKU.io, but it isn't hard-locked. See Statuses in the close.

Locked, not closed — The state of a month that was never closed but is covered by a lock: the hard close date moved over it with an override, or a provider lock date you enforce. It's frozen without a sign-off, and you can still close it for the record. See Statuses in the close.

Locked-period events — The setting under Accounting → Settings → General that decides what happens to an automated posting dated on or before the effective lock date: Post on first open day, flagged, or Block until resolved. It doesn't apply to closed months after the hard close date, which take the posting on its own date. See Accounting settings at a glance.

Loss event — One loss in Amazon's inventory ledger, with everything tied to it: the payments, settlements, clawbacks and found units that resolve it, and a status from Researching to Found, Reimbursed or Written off. See FBA reimbursement reference.

M

MAP (minimum advertised price) — The lowest price a brand allows sellers to advertise its product at. An offer strictly below it is a MAP break, which brand reports and alerts flag with the sellers involved. See Set MAP prices.

Market estimate — An estimate of how much a listing sold across every seller, worked out from your own units and your share of the Buy Box, and labelled Est. in brand reports. See How market estimates work.

MCF (Multi-Channel Fulfillment) — Amazon's service that ships orders from other channels out of your Amazon (FBA) inventory. In SKU you can create an MCF fulfillment or link an existing one to an order; the units ship from Amazon with no local movement. See Fulfill via Amazon FBA or MCF.

Merchandise season — A budget period in Inventory → Merchandise Planning, used for open-to-buy. It isn't linked to product seasons. See Season.

Merge group (sales order merge group) — A set of separate orders combined so they ship together — allowed only when they share the same warehouse, provider, and ship-to address. Each order keeps its own identity and writes tracking back to its own channel. Merge groups are created from the fulfillment flow. See Merge fulfillment orders across different orders.

Merged shipment — One physical shipment that covers several fulfillment orders — from the same order or across merged orders. The fulfillment view flags it so you know the tracking is shared. See Split, move, and merge fulfillments.

MFN (Merchant Fulfillment Network) — Amazon's term for orders you ship yourself rather than via FBA. When you fulfill an MFN order in SKU, SKU pushes the tracking back to Amazon to keep the marketplace order in sync. See How channel orders sync.

MOQ (Minimum Order Quantity) — The smallest quantity a supplier will let you order in a single purchase, whether per product or per order.

Multi-currency (FX snapshot) — An order transacts in the customer's currency, but SKU reports and posts it in your base currency using an exchange rate captured at order time. That snapshot keeps historical orders stable even as rates drift. See How order financials flow to accounting.

N

Need mapping (unmapped line) — A line — usually imported from a channel — whose SKU didn't resolve to a product in SKU. Unmapped lines are highlighted and block fulfillment until you link them to a product. See Manage order lines.

Network rules — The Send Planner's settings for each fulfillment network: whether it's planned, Target cover, Floor, Priority, Days to check in, Smallest send, the first send for a new listing, and blackouts, plus capacity limits, ship-from lanes, and product overrides. They live on the Network rules tab. See Set network rules.

Never out of stock (NOOS) — A core product you always keep in stock, marked with Never out of stock (core). SKU.io sets the flag automatically each night for products that were in stock on at least 80% of days, until you set it by hand. A NOOS product is never ended by a season or the end-of-season wizard. See Set up seasons and carryover.

Nominal code — An accounting reference (also called a general-ledger or account code) that tells your bookkeeping system which category a sale or cost belongs to, so amounts land in the right place on your financial reports. See How order financials flow to accounting.

Note (pinned note) — A free-text comment on an order. Pinning a note surfaces it in a banner above the tabs so the whole team sees it. See Add notes, tags, and custom fields.

O

Open-to-buy (OTB) — Your buying budget for a season: planned sales plus planned markdowns plus planned ending stock, minus beginning stock and stock already on order. See How open-to-buy works.

On Account — A point-of-sale tender that records the sale as owed by the customer rather than paid now, leaving an amount due to collect later. See Sell at the point of sale (POS).

One-time address — A delivery address a portal buyer types at checkout for that order only. It isn't added to the account's saved addresses unless the buyer chooses to save it. Whether buyers may use one depends on the account's ship-to policy. See Control where buyers can ship.

On-hand inventory — Stock that's physically present in your warehouse right now and available to sell, as opposed to inventory that's still on order or reserved.

Order invoice — The single sales invoice of an order on Per order invoicing. It mirrors the order, so its lines, prices and payments are the order's. See How sales invoices work.

Order link — A stored relationship joining a parent order to a child order it spawned — a dropship, resend, exchange, or merge — so you can trace the family. See Resend and exchange an order.

Order status — The master status axis: draft, reserved, open, closed, or cancelled. A cancelled order is stored as closed with a cancellation timestamp. See How sales order status works and the status reference.

Out of sync — A fulfillment state that means SKU's shipment records and the channel's fulfillments no longer agree — for example a shipment was deleted in SKU but the channel still shows it shipped. It's cleared with the reset-fulfillment-status action. See Void, restore, or reset a shipment.

Outbound serial match mode — The account setting that decides what happens when someone names a serial that can't ship or leave stock: Require exact match blocks the action, Log and allow mismatch records the mismatch and lets it go ahead. See How serial tracking works.

Over-fulfillment — Shipping more of a line than the order called for. SKU flags the order over-fulfilled and closes it, deliberately surfacing the surplus rather than hiding it. See the status reference.

Override (approval) — An administrator approving a request without the policy's approvers, for example when nobody eligible is left. It needs a reason, completes every remaining step, and is flagged Overridden on the timeline. See Override or re-route a stuck request.

Own change — The part of a closed month's change after sign-off that happened in the month itself, rather than being carried in from an earlier month. Only own change above your Review threshold makes a month Closed – restated and asks for re-sign-off. Compare Carried change. See When a closed month changes.

P

Pack factor — On a successor link, how many units of the new product replace one unit of the old one. A pack factor of 2 means one old unit equals two new units, so the old product's sales history and remaining stock are scaled by 2 for the successor. See Link a successor product.

Pallet delivery — An Amazon Business checkout option for large, heavy items you ship yourself: the item must arrive on a pallet by freight (LTL), not by parcel. SKU.io marks those orders and items with a Pallet delivery chip and warns you when you fulfill them. See Ship Amazon pallet delivery orders.

Partial fulfillment — Shipping some units or lines now and the rest later. The order stays Open with a partially fulfilled status until everything ships. See Fulfill a sales order.

Pay link — A link you send your customer from a sales order so they can pay it, or a deposit on it, through PayPal on a SKU.io pay page. A link is for a set amount and expires after the number of days you choose. An order has at most one Active link, and the payment is recorded on the order when the customer pays. See Collect payment with a PayPal pay link.

Payment status — The third independent status axis, derived from money taken and refunded: unpaid, partially paid, paid, partially refunded, or refunded. A full refund uniquely also closes the order. See How sales order status works.

Pending inbound — Inventory that has been sent to a fulfillment center (such as Amazon or a 3PL) and is on its way, but hasn't yet been received and made available for sale at that location.

Phasing out — The built-in lifecycle state for a product you've decided to stop, with a last order first. Planning buys only enough to cover demand up to the Discontinue on date, and on that date the product becomes Discontinued by itself. See Phase out with a final buy.

Pick list — A warehouse picking sheet generated from a fulfillment order's lines, telling staff what to pull and from where. Pick lists attach through fulfillment orders, so they exist only once those are created. See Two-tier fulfillment: intent vs execution.

POS (Point of Sale) — SKU's in-store register. A completed POS sale creates a sales order that's already Open and paid, drawing stock from the register's warehouse. See Sell at the point of sale (POS).

Prepack — A fixed pack of one item that a brand sells as a unit, such as a pack of six. NuORDER counts prepacks in packs, and SKU.io turns them into units on the sales order: three packs of six become 18 units. Not the same as a bundle, which combines different products. See How NuORDER works with SKU.io.

Preparer — The person who prepared a month for its close. SKU.io records them when they click Start close, and History shows Close started. Someone else can click Take over preparation, which History records as Took over preparing this month. Under independent review, the preparer can't also close the month. See Review and close a month someone else prepared.

Pricing tier — A price level attached to a customer (for example wholesale or retail) that sets the default unit prices when you add that customer's products to an order. See Create a sales order.

PRO number — A freight carrier's tracking number for a shipment it carries (short for progressive number). Retailers expect it on the ship notice and carton labels of freight shipments. See Pack and label SPS Commerce shipments.

Product season — A selling window, such as SS26, that products belong to. You set them up under Settings → Products → Product seasons. They drive carryover and the end-of-season wizard. See Season.

Proforma fulfillment order — A placeholder fulfillment order SKU creates when an order is approved, so the fulfillment plan exists before you dispatch anything. See Two-tier fulfillment: intent vs execution.

Proration (tax allocation) — Spreading a shared amount — a whole-order discount, a shipping charge, or its tax — fairly across the individual lines, usually by each line's value, so every unit carries its correct share. See Add discounts and charges.

Proration / allocation — Spreading a shared cost — such as freight or a discount on a whole shipment — across the individual product lines in fair proportion, usually by each line's value or quantity, so every unit carries its correct share.

Provider lock alignment — How each accounting connection's lock date compares with your hard close date: Aligned (the same), Behind (earlier, so your provider can still be edited for months you've frozen) or Later. Shown under Accounting → Settings → Close and as a KPI on the Close tab. It warns you, but never blocks anything. See Keep your provider lock aligned.

Provider lock date — The lock date (Xero) or closing date (QuickBooks Online) set in your accounting system. SKU.io reads it daily and never changes it. Turn on Enforce locally to make SKU.io respect it too. See Provider lock dates.

Purchase order (PO) — A formal document you send a supplier to buy goods, listing the products, quantities, and agreed prices. It's the official record of what you ordered and the starting point for receiving and invoicing.

Q

Quarantine — Holding specific serial numbers back so they can't be picked, allocated or shipped, for example during a recall or inspection. The units still count as on hand; releasing them puts them back In Stock. See Quarantine and release serials.

Quote — A priced offer to a customer, built and sent from Orders → Quotes and kept separate from sales orders. The customer accepts or declines it from the emailed link or the customer portal, or you record their answer for them. You then create sales orders from all or some of its lines (accepting in the customer portal creates the order straight away), and the quote stays on file as the record of the deal. See How quotes work.

Quote template — A reusable starting quote that keeps lines, prices and terms but no customer, addresses or validity date. You never send, accept or order a template; you start new quotes from it. See Copy a quote or start from a template.

R

Re-approval — A new approval request that SKU.io raises when an approved document changes in a way that matters, such as a higher total or a different supplier. The document shows Re-approval needed until it's approved again. See How re-approval works.

Re-route — An administrator action that starts a waiting approval request over under today's policy. Approvals already given are cleared, and the old request shows Superseded. See Override or re-route a stuck request.

Re-sign-off — Signing off a Closed – restated month again, with a reason. It runs the same checks as a close, saves a new sign-off revision, returns the month to Closed, and clears the Balance moved tags on later months. It needs the Manage Settings permission under Accounting. See Re-sign-off a restated month.

Receipt / goods receipt — The record you create when a shipment physically arrives, noting what and how much you actually received against a purchase order.

Receiving blackout — See Blackout.

Reconcile — To compare two or more records covering the same thing — for example an invoice against a receipt — and resolve any differences so they agree.

Recovery claim (supplier recovery) — A claim that charges a supplier back for what one of their defective pieces cost you — the repairs, a replacement, or both. Unlike sending a piece to a repair vendor, no piece travels anywhere; it settles as a vendor credit or a free-of-charge replacement. See Recover warranty costs from a supplier.

Register session — A cashier's open shift at the point of sale, tied to one warehouse and an opening cash float. Closing the session reconciles the counted cash against what SKU expected. See Sell at the point of sale (POS).

Reimbursed-unit COGS — The cost of FBA units Amazon paid for, moved out of the FBA loss account into its own cost of goods sold account, one journal per settlement period. It puts the cost next to the reimbursement income on your P&L. See Post reimbursed-unit COGS.

Removal order — A request you make in Seller Central for Amazon to send FBA stock back to you (a return) or get rid of it (a disposal or liquidation). A return travels through your Inventory In Transit account until you receive it into a warehouse; disposals and liquidations go to cost of goods sold. See Receive FBA removal orders back into stock.

Repair order (RO) — The record of a customer's piece in for repair, replating, or replacement, numbered RO-2026-00412. One repair order can hold several units at once, each diagnosed, worked, and resolved on its own. See How repairs work.

Request for quote (RFQ) — A buyer's request for pricing, sent from the customer portal, the public Request a quote page or a storefront. It lands in Orders → Quotes as a draft quote with the origin RFQ, ready for you to price and send. See Answer requests for quote.

Resend — A free replacement order created from an existing one, for example to re-ship a lost or damaged parcel. SKU clones the chosen lines at zero value (the number carries an -R- marker before a date stamp, for example, SO1234-R-20260710) and links it to the original. See Resend and exchange an order.

Restatement — A change to a closed month after its sign-off, such as a late bill or a backdated adjustment landing on its true date. SKU.io detects it every night and whenever you click Re-check, then shows what moved by account and by report, and why. See When a closed month changes.

Retailer — A store or chain that buys from you wholesale, for example through NuORDER, and resells to its own customers. Each NuORDER retailer becomes a SKU.io customer. Not to be confused with the dropship meaning of Retailer order number below. See How NuORDER works with SKU.io.

Retailer order number — The retailer's own number for a dropship order, such as its web-store order number. It must be unique for the retailer, shows on the sales order as the Customer PO#, and is how the retailer finds the order on the portal. See How dropship for retailers works.

Reserve (reservation) — Committing on-hand stock to an order or line ahead of shipping. Reserving an order marks it Reserved; reserving stock to a line creates an Allocated allocation. Releasing a reservation frees the stock back to the pool. See Approve, reserve, and allocate stock.

Return receipt — The record created when returned goods physically arrive. It restocks inventory according to the disposition policy and can spawn a sales credit. It's the step that moves stock, as opposed to money. See Returns, credits, and refunds.

Routing rule — A per-warehouse setting that sends one shipping method to a different provider than the warehouse's default — for example FedEx parcels to a 3PL while everything else goes to a delivery carrier. A per-order override beats a routing rule, and a routing rule beats the warehouse default. See Dispatch to a fulfillment provider.

RMA (Return Merchandise Authorization) — The document that authorizes which lines of an order may be returned. It's the first step in the returns pipeline, before the goods arrive (return receipt) and before money goes back (sales credit). See Process returns: RMAs and credits.

S

Season — SKU.io uses the word in two unlinked places. A product season (such as SS26) is a selling window products belong to, used for carryover and to end a season. See Set up seasons and carryover. A merchandise season is a budget period in Merchandise Planning, used for open-to-buy. See How open-to-buy works. The same code can exist in both lists.

Sell-out — The moment a discontinued product has nothing left anywhere: no stock on hand (including FBA and 3PL stock), in transit, inbound, allocated, or on open purchase orders. What SKU.io then does to its listings is your sell-out action: keep them live at zero, end them, or end them and archive the product. See What happens when a discontinued product sells out.

Sell-through quantity — The channel quantity rule for products you're selling through, set as Sell-through (never above real stock) in a state's policies. Your channels show only the stock you actually hold: no minimum quantity floor, no substitute stock and no drop-ship stock. See How channel stock is calculated.

Sign-off revision — One saved copy of a month's report pack, numbered from 1. Closing saves the first; each re-sign-off saves another, and SKU.io adds a Carried balance refresh revision to a later month when an earlier one is re-signed. The Report pack lets you pick a revision or the live books. See Read the close reports.

Size curve (size profile) — The share of a style's sales each size takes, used to split a style forecast across its sizes. See Build size curves from sales.

Sales credit (credit note) — A record that puts money back to the customer against specific order lines — as a refund, store credit, or an offset — and posts its own accounting transaction. A credit can be issued with or without a physical return, and issuing one alone doesn't restock inventory. See Process returns: RMAs and credits.

Sales invoice — The bill you send a customer for a sales order, with its own number, due date and balance. It's where the order's receivable posts to your books. An order has one or several. See How sales invoices work.

Sales order (SO) — The central record of a sale: who is buying, what, at what price, and where it ships. Its lifecycle runs create → approve → fulfill → invoice → close. See the sales orders overview.

Sales order fulfillment (SOF) — One executed shipment: the record that actually moves inventory, carries the tracking, and writes back to the channel. A SOF executes a fulfillment order (the plan); one fulfillment order can produce one or more SOFs. See Two-tier fulfillment: intent vs execution.

Sales rep — The salesperson credited with an order. SKU inherits the customer's default sales rep when you pick a customer and never overrides one you've already set. See Create a sales order.

Sandbox — PayPal's testing environment. A PayPal account connected with Sandbox keys takes test payments only, and no real money moves; its pay pages show a Test payment (sandbox) notice. Use Live keys to take real payments. See How PayPal works.

Saved view — A named combination of columns, filters, and sort that you can save and switch back to from the list. See List columns and filters.

SCAC (Standard Carrier Alpha Code) — A carrier's 2–4 letter code, such as UPSN for UPS or ODFL for Old Dominion. Retailers identify the carrier on a ship notice and carton label by its SCAC. See Pack and label SPS Commerce shipments.

Scenario (Send Planner) — A what-if copy of the send plan with different rules or demand, such as a promotion or a higher target. A scenario never allocates stock or creates drafts; to act on one, you promote it to the working plan. It's separate from MRP scenarios and from comparing two MRP runs. See Plans, scenarios and send runs.

Season — The selling season a wholesale style belongs to, such as SS27. NuORDER products are grouped by style, season, and color, and you can filter NuORDER products by season.

Self-approved — A label on an approval that the requester gave to their own request, which the policy's self-approval rule allows, for example when nobody else can approve it. The Approvals queue can filter for these. See Set approval rules.

Self-fulfilled orders — Orders you ship yourself from your own warehouses or 3PLs, whatever channel they come from: your web store, wholesale, eBay, or Amazon orders you ship yourself (MFN). The Send Planner keeps stock back for them before it offers the rest to the fulfillment networks. See How stock is shared between networks.

Send plan (Send Planner) — The Send Planner, under Inventory → Send Planner, works out how much stock to send from your warehouses to each fulfillment network. A send plan is one calculation of it, with one line per product per network. Network screens mark the items it planned with a Planned by Send Planner chip that names its send plan number. See Send Planner.

Send run — A guided pass through the send plan, usually weekly, started by hand or on a schedule: choose the scope, decide the exceptions, approve each network, then create the drafts. A newer run replaces the earlier one once it's calculated. When a run needs you, the Send Run Needs Review alert says so. See Work through a send run.

Serial generation mode — How a serial-tracked product gets its serial numbers when stock arrives: Manual (you enter one per unit), Auto (SKU.io generates them from a format such as {sku}-{seq:6}), or None (typed by hand). See Turn on serial tracking.

Serial number — An identifier for one physical unit of a product. With serial tracking on, SKU.io records a serial for every unit received and follows it through shipments, transfers, returns and builds, so you can see where any unit is and who received it. See Serial Numbers.

Ship-by date (SLA) — The day a dropship-for-retailers order must ship by, worked out from when the order arrived, the retailer's daily cut-off and its number of business days. The order's SLA reads On track, Due today or Late. See How dropship for retailers works.

Ship-from lane — Permission for one of your warehouses to ship to one fulfillment network, with a Use order: 1 is used first. When no lane is turned on for a network, any source may ship to it. See Choose where sends ship from.

Ship window — The dates a retailer asks you to ship a wholesale order between: a Start ship and an End ship date. On a NuORDER order, SKU.io holds the sales order until start ship and sets its ship-by date to end ship. See How NuORDER works with SKU.io.

Shipment draft — A send the Send Planner creates but doesn't submit: an FBA draft inbound plan, an AWD draft inbound order, a pre-filled WFS inbound shipment, a draft FBT inbound plan, or a draft warehouse transfer. You finish each one in that network's own flow, and nothing ships until you do. See How sends reach each network.

Shipping provider — A carrier or 3PL integration — Starshipit, ShipStation, ShipHero, Trackstar, Shipfusion, VeraCore, Shippit, or Pinnacle (MWD) — that a fulfillment is dispatched to. The provider ships the parcel and returns tracking, which SKU records on the shipment. See Fulfill a sales order.

Short-close — Deliberately closing a purchase order line for fewer units than you originally ordered, when you accept the supplier won't send the rest. It lowers the expected quantity so the line can be considered complete.

Short-ship — Shipping fewer units than a line ordered and leaving the rest. Unlike over-fulfillment, a short-ship keeps the order partially fulfilled rather than closing it. See the status reference.

Split — Dividing work so it can ship separately: splitting a fulfillment order into more than one shipment, splitting a line's quantity, or splitting a line across warehouses. See Split, move, and merge fulfillments.

SSCC-18 (Serial Shipping Container Code) — The 18-digit number that identifies one carton or pallet worldwide, built from your GS1 company prefix and never reused. It's printed as a barcode on the carton's GS1-128 label and listed on the ship notice, so the retailer can receive the carton by scanning it. See Pack and label SPS Commerce shipments.

Start ship — The first day of a wholesale order's ship window: the earliest date the retailer wants the goods shipped. While it's in the future, a NuORDER sales order is held until that date.

Stock hold — Units fenced off from selling at a warehouse, for quality control, a customer, or another planned use. They sit in the On Hold bucket, and you manage them under Inventory → Stock Holds. The Send Planner's Allocate stock is different: it allocates units to a send, so they show as Allocated under Inventory → Allocations, not as a stock hold. See Place & manage stock holds and Allocate stock for a send.

Stock-out adjusted velocity — A sales velocity that makes up for days a product was out of stock at a network: units sold divided by the days it was in stock, instead of by every day, and never more than three times the unadjusted figure. With fewer than 7 days in stock, or no stock history yet, the unadjusted velocity is used. The Send Planner and the WFS replenishment screen use it; the Inventory Planning report and demand forecasts don't. See How sales velocity and days of supply work.

Store credit — A balance held in a customer's wallet that can be applied to an order as a form of payment, or issued back to them from a refund. See Record payments and apply store credit.

Store credit for discontinued pieces — When a piece can't be repaired because it's discontinued, resolving the unit as Can't repair — credit suggests store credit at the price paid by default, rather than a replacement that no longer exists. See Resolve a unit.

Storefront — An online store built on the SKU.io storefront kit, connected to SKU.io as a sales channel. The store owner approves the connection in the store, which issues SKU.io its own key; orders come in every five minutes, and stock, shipments and products go back out. See Storefront.

Style — A product design in a wholesale catalog, identified by its style number. A style comes in one or more colors, and each color in one or more sizes. In NuORDER, each size of a style and color is what you link to a SKU.io product. See Link NuORDER sizes to SKU.io products.

Subscription edition — The recurring product instance a line is pinned to when it comes from a subscription. Writing the line adjusts that edition's consumed quantity. See Manage order lines.

Successor — The product that replaces a phasing-out or discontinued one, set in Replaced by. It can inherit the old product's sales history for forecasting, wait for the old stock to be used up first, and be substituted on orders automatically. A successor isn't a substitution rule, although linking one can create one. See Link a successor product.

Supplier-direct purchase order — A draft purchase order the Send Planner creates for a supplier that ships straight to a fulfillment network, when your own warehouses can't cover what that network needs. You turn it on per supplier with Ships to Fulfillment Networks. Nothing goes to the supplier until you send the PO yourself. See Order from suppliers that ship straight to a network.

T

Tag — An organizational label you attach to orders to group and filter them. Tags are purely organizational — they have no effect on fulfillment or finances. See Add notes, tags, and custom fields.

Target Stock Days — In the demand-planning forecast, how many days of stock you want to have on hand for a product. The forecast recommends ordering enough to reach this cover after accounting for lead time and existing stock.

Tender — A method of payment taken at the point of sale — cash, card, store credit, gift card, or On Account. A split payment combines more than one tender on a single sale. See Sell at the point of sale (POS).

Tracked job — A long-running background operation — a bulk delete, import, or email — that reports its progress in the job tray so you can watch it finish. See Bulk actions on the sales orders list.

Trading partner — A retailer you exchange EDI documents with. Each has a trading partner ID, its address on the EDI network, which shows on every document it sends or receives. See How SPS Commerce EDI works.

Two-tier fulfillment — SKU's model of splitting shipping into a plan (the fulfillment order) and its execution (the shipment, or SOF). Understanding the two objects explains why an order can be dispatched but not yet shipped. See Two-tier fulfillment: intent vs execution.

U

Unit (repair) — One physical piece on a repair order — a necklace, or one earring of a pair — with its own work stage, diagnosis, and outcome. A repair order can hold several units, each worked independently. See Diagnose and work a unit.

Use up first — A successor option, Use up this product's stock first, that reduces what SKU.io orders of the new product by the old product's remaining available stock (scaled by the pack factor). It's on by default, and planning lines show a Use-up chip. See Link a successor product.

V

Vendor credit — An amount a supplier owes back to you — for over-billing, returns, or damaged goods — that offsets what you owe them, much like a refund applied to your account rather than paid in cash.

Vendor deposit — Money you pay a supplier up front, before goods are delivered, as a prepayment against a purchase order. It's later applied to the final invoice.

Vendor dispatch — A batch of repair units sent to an outside repair vendor (a jeweller, a repair shop, or a plater) for them to work on, tracked through shipping, the vendor's own portal, and receiving the pieces back. It's unrelated to a recovery claim, which charges a different supplier back for a defect rather than sending them any work. See Manage a vendor dispatch.

Void (vs delete a shipment) — Two ways to reverse a shipment. Voiding soft-cancels it: the rows stay for audit and inventory is reversed. Deleting hard-removes it. A shipment already shipped at a carrier needs a force-void; some shipments (for example MCF or a merge group) can't be voided. A void can later be restored. See Void, restore, or reset a shipment.

W

Walk-in order — An order with no saved customer, typical of a counter or point-of-sale sale. SKU allows a blank or inline (unsaved) customer. See Create a sales order.

Warehouse lock — A safeguard that freezes a line's or a shipment's warehouse once fulfillment has started, so stock already committed or shipped can't be silently moved to another location. Attempts to change it are refused. See Warehouse routing and the warehouse lock.

Warranty registration — The record that a specific piece is covered and by which warranty policy, created automatically when an order ships, or by hand (or by spreadsheet) for pieces bought elsewhere or before you used SKU.io. A repair's coverage check matches against the piece's registration. See Manage warranty registrations.

"Was" price (compare-at price) — The higher reference price shown struck through next to a clearance price. A clearance plan picks it by rule at the first markdown and then keeps it, and leaves it out where showing it wouldn't comply with local pricing rules. See Clearance plan settings reference.

WFS (Walmart Fulfillment Services) — Walmart's outsourced fulfillment. You send inventory to Walmart, and Walmart stores it, then picks, packs, and ships your Walmart orders. Like FBA, WFS units ship outside SKU.io with no local inventory movement. WFS is one of the fulfillment networks the Send Planner plans for. See Amazon FBA, MCF, and externally fulfilled orders.

Work stage (repair unit) — A repair unit's own progress, independent of the repair order's overall case status — for example Pending receipt, Triage, Diagnosing, In repair, or Resolved. See Repair, unit, quote, registration & SLA status reference.

Writeback (channel writeback) — Pushing a shipment's tracking and fulfillment back to the marketplace or storefront the order came from, so the channel order shows as fulfilled. SKU's shipment is authoritative for shipped state. See How channel orders sync.

Y

Year board — The grid on Accounting → Close with one tile per month of the year, each showing the month's state and labelled figures, such as Net income $1,428. A marker shows your hard close date. Click a tile to open that month's drawer. See Close tab anatomy.