Welcome to SKU.io Docs

SKU.io is an inventory and order management platform for merchants who sell across multiple channels. These docs help you get set up, complete everyday tasks, and understand how SKU.io works under the hood.

Find what you need

• Getting Started — tutorials that take you from a fresh account to your first orders.
• Guides — step-by-step how-to guides for everyday tasks, organized the same way as the app navigation.
• Concepts — explanations of how SKU.io works: allocation, FIFO costing, backorders, channel sync, and more.
• Reference pages — per-screen field references, import and export columns, statuses, and permissions, gathered in one index. For a single term, see the glossary.

Watch instead of read

Most guides open with a short narrated video of the same task, recorded in the app. Turn on captions from the player, or expand Video transcript under the guide to read along. The written steps under the video match it, so you can watch once and then follow the steps at your own pace.

Need more help?

• Search the docs from the bar at the top of any page.
• Raise a ticket from the help icon on any page in SKU.io, or email support@sku.io. See Get help and track your support tickets for what happens next.
• Developers: mint a credential in Settings → Developer, then read the API reference at developer.sku.io.