Release Notes — Page 3

Ship with Walmart gives you Walmart's negotiated carrier rates, and Walmart regularly adds shipping credits on top. But if a 3PL packs your Walmart orders, a label you buy yourself never reaches them, and they buy their own postage anyway. So you either skip Walmart's rates or pay for shipping twice. Walmart labels for 3PL orders closes that gap: SKU.io buys the Walmart label for each order going to your 3PL, sends it to them with the order, and tells them plainly to ship on it.

A thousand units at a fulfillment center in California do little for a buyer in Ohio. Marketplaces place your stock where it suits them, and until now SKU.io showed it as one number per network, so you couldn't tell that most of a SKU sat on the West Coast while a third of its buyers live in the East. Regional coverage adds that missing view to the Send Planner. For every SKU and network, it estimates the share of buyers within two days of your stock, shows which regions are thin, and shows what this plan's send does about it. You can also play back how your stock spread over the last months.

Most merchants arrive at SKU.io with their 3PL or shipping app already plugged straight into their store. Moving that channel over to SKU.io used to be a careful, manual hand-off: switch off the provider's store connection, work out which was the last order it imported, wait for that order to ship, and only then let SKU.io start sending. Get the timing wrong and an order goes to the warehouse twice — and the customer gets two parcels. Provider cutover turns that hand-off into a guided step on every shipping provider, and SKU.io now refuses to send an order your provider already has, so you never ship an order twice when you switch to SKU.io.

SKU.io's AI features can help with orders, inventory, purchasing and reports. They are much easier to switch on once you can say exactly what the AI is allowed to look at. Many teams are happy for AI to read their catalog and stock, but would rather it never sees a customer's name, email or address. AI data access controls let you decide what SKU.io's AI can see, who on your team can use it, and they keep a record of every AI action.

SKU.io already tells you where you owe sales tax. Acting on it has meant exporting a report and re-keying it into a filing service, which only ever sees the one channel it's connected to. Wholesale and B2B orders you create in SKU.io aren't on any channel, so a filing service connected to Shopify or Amazon never sees them at all. Numeral is now a SKU.io integration. Connect your own Numeral account, and SKU.io sends it every sale and credit from every channel, including the orders you create in SKU.io. Numeral then handles your registrations, filings and payments.

Many of the retailers you wholesale to don't want to hold your stock at all. They sell it on their own store and want you to ship each order straight to their customer, without a price or your name on the box. Until now that meant re-keying orders from emails and spreadsheets, hand-swapping packing slips, and chasing tracking numbers to send back. Dropship for retailers turns this into a proper program. You switch it on per retailer and choose how they send you orders. SKU.io ships each one blind, under the retailer's branding, and every shipment's tracking goes back to them automatically.

The emails SKU.io sends for you, such as order confirmations, shipping updates and purchase orders, are often the first thing a customer or supplier sees from your business. Until now, changing one meant hand-editing HTML in a small text box and hoping it looked right in an inbox. Email templates has been rebuilt around an AI assistant: describe the change in plain English, watch a live preview update with a real order, and save when you're happy. The assistant edits the words and the design together, and one change can be applied to every email that needs it.

Changing a handful of values across a list used to mean either opening each record or trusting that every keystroke in the grid was the one you meant. Editable Mode is now a real spreadsheet, and nothing you type is saved until you've seen it. Make all your changes, open Review & save, check each old value against the new one, and save them together, or throw them all away.

When a wholesale order comes in, someone usually has to leave SKU.io, look up a carrier rate, work out a markup and type a shipping line onto the order by hand. Wholesale buyers checking out on your portal often can't see what shipping will cost at all. Shipping cost estimates fix both. Connect your own EasyPost account and SKU.io prices shipping from your warehouse to the customer's address with your carrier rates, contract rates included. You can quote it on sales orders and quotes, show it to buyers at portal checkout, and estimate transport costs for FBA inbound plans.

Your customer portal is the one part of SKU.io your buyers actually see. Until now it looked like SKU.io: our colours, our icon in the browser tab, and a sign-in page and emails with no sign of your business. And once buyers signed in, they went straight to the catalog, so you had nowhere to tell them about a promotion, a new warehouse or a holiday cut-off. Portal branding and the new portal Home page fix both. Upload your logo and pick your colours once, and every page, the sign-in screen and every portal email carries your brand. Buyers can now land on a Home page with your announcements, their account at a glance, and the products you want them to see.