Amazon
This chapter covers what's specific to your Amazon channel under Apps & Integrations. Connecting, syncing, and the controls every channel shares live in Integration Basics; the pages here pick up where Amazon works differently. They're grouped by stage: setting up each region, sending stock into FBA, tracking and valuing the stock Amazon holds, shipping the orders you fulfill yourself, and then recovering the money Amazon owes you for lost and damaged FBA stock, accounting for what Amazon pays and reconciling it against your settlements, and pricing the listings you ship yourself apart from the ones Amazon fulfills.
| To… | Go to… |
|---|---|
| connect Amazon for each region you sell in, turn on FBA tracking, and connect Amazon Ads | Amazon: Set up |
| plan and ship stock to FBA, see how long each route takes, hand it to a 3PL or supplier, and reconcile what Amazon received | Amazon: FBA inbound |
| read, value and check the stock you hold at Amazon, set minimum stock levels, receive removals, and track AWD | Amazon: FBA inventory |
| ship the Amazon orders you fulfill yourself, and keep MFN offers live as an FBA backup | Amazon: Merchant-fulfilled orders |
| match the Multi-Channel Fulfillment orders Amazon shipped to your sales orders, or create or archive them | Match Amazon MCF orders to sales orders |
| find reimbursements Amazon owes you, file them in Seller Central, and track what Amazon pays | Recover money Amazon owes you |
| understand how SKU.io books the cost of FBA units Amazon loses, pays for, claws back or finds | How FBA reimbursements are accounted for |
| see whether Amazon pays what lost units cost you, and follow each payment to its loss | Check whether Amazon reimburses you at cost |
| find and fix mismatches between settlements, the reimbursements report and your inventory ledger | Reconcile FBA reimbursements |
| move the cost of reimbursed units into their own COGS account each settlement period | Post reimbursed-unit COGS |
| map every kind of settlement line to your accounts, so each settlement posts and matches its deposit | Map Amazon settlements to your accounts |
| look up a loss status, exception, journal status or setting | FBA reimbursement reference |
| give the listings you ship yourself their own price levels | Price Amazon MFN listings differently |
| find orders whose Amazon Business buyer chose pallet delivery, and ship them by freight | Ship Amazon pallet delivery orders |
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