Support

Support is where you ask the SKU.io team for help and follow what happens next. You raise a ticket from the help icon on the page where you noticed the problem, and SKU.io gathers the details the team needs. Every ticket your company raises then lives under Support in the left-hand menu, where you read the replies and answer them.

To…	Go to…
raise a ticket, follow it to a fix, and reply	Get help and track your support tickets
know who picks up your ticket, how fast we respond, and what each status means	What happens after you raise a ticket
see what your tickets add up to, read the findings, and correct a ticket's category	Generate and read a Support Insights report