ShipStation
ShipStation is a shipping app: you buy labels and print them in ShipStation, and SKU.io records what shipped. The connection sends your fulfillment orders out to ShipStation as orders, and brings shipments, tracking numbers, and shipping cost back so the sales order closes and the tracking reaches your sales channel.
What moves each way
| Direction | What moves | When |
|---|---|---|
| Out to ShipStation | Fulfillment orders from the warehouses you route through ShipStation | When the fulfillment order is submitted, by hand or by the hourly automation |
| In from ShipStation | Shipments, tracking numbers, carrier, and shipping cost | Within minutes, through ShipStation's shipment notifications, with a sync every 10 minutes as a backstop |
| In from ShipStation | A copy of your ShipStation orders and their status | Hourly |
ShipStation doesn't receive your products, stock levels, or purchase orders. It holds no inventory of its own, so shipping a ShipStation order deducts stock from the SKU.io warehouse it shipped from, the same as any other shipment.
Where to find it
Go to Apps & Integrations, open Shipping & Fulfillment, and choose ShipStation. You can connect one ShipStation account. Once connected, the tile opens its Dashboard.
| Tab | What it's for |
|---|---|
| Dashboard | Order counts, unlinked orders, webhook health, and Sync Orders / Sync Warehouses |
| Orders | Your ShipStation orders, their status, tracking number, and the SKU.io fulfillment each one is linked to |
| Shipments | Every label ShipStation created, with carrier, service, tracking number, and cost |
| Warehouses | Which ShipStation warehouse is which SKU.io warehouse |
| Shipping Methods | Which ShipStation service each SKU.io shipping method becomes |
| Webhooks | The notifications ShipStation sends, and which ones you subscribe to |
| Settings | Order fields, sync controls, warehouse routing, shipping-cost accounting, and credentials |
| To… | Go to… |
|---|---|
| connect your ShipStation account and start sending orders | Connect ShipStation |
| hand a single fulfillment order to ShipStation | Dispatch to a fulfillment provider |
| see every shipment, with tracking and cost | Track shipments |
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