BigCommerce

Connect your BigCommerce store with a store-level API token. Orders and products come in; tracking, stock levels per location, prices, and customer refunds go out. BigCommerce tells SKU.io about changes as they happen, and a scheduled sync catches anything missed.

What moves each way

Direction	What moves
In from BigCommerce	Orders, which become SKU.io sales orders, routed to the warehouse mapped to their BigCommerce location
In from BigCommerce	Products, linked to your SKU.io products
In from BigCommerce	Payment transactions, on the Transactions tab
Out to BigCommerce	Tracking for orders you ship from SKU.io
Out to BigCommerce	Stock levels, per BigCommerce location
Out to BigCommerce	Prices, when SKU.io is the master of price
Out to BigCommerce	Customer refunds you issue from a sales order, when Allow refunds from SKU is on

Each import and send has its own switch under Settings → Sync. See Manage a connected app.

Where to find it

Go to Apps & Integrations, open Sales Channels, and choose BigCommerce. Pick a connection to open its tabs:

Tab	What it's for
Dashboard	Connection status, last sync per entity, and sync health
Orders	Your BigCommerce orders and the SKU.io sales order each one created
Transactions	Payments recorded against your BigCommerce orders
Fulfillments	Tracking sent to BigCommerce, tracking still waiting to go, and errors
Products	Your BigCommerce products and the SKU.io product each one is linked to
Inventory	The stock SKU.io sends to each product
Pricing	The prices SKU.io sends to BigCommerce
Webhooks	The change notifications BigCommerce sends to SKU.io
Activity Log	Every change to the connection
Settings	Sync controls, the access token, orders and refunds, inventory, pricing, shipping, content sync, accounting, and warehouse mappings

To…	Go to…
connect a BigCommerce store and choose what syncs	Connect BigCommerce
send SKU.io prices to BigCommerce	Sync prices with your sales channels
refund a buyer on BigCommerce from a sales order	Refund a customer on the sales channel
connect a second BigCommerce store	Connect more than one store or account