Integration Basics
These pages cover what every connection under Apps & Integrations has in common, whichever app it is. Read how apps and connections work first, then manage what a connection syncs, decide how channel data fills the products SKU.io creates, and send non-stock items such as package protection to a revenue line. When a 3PL imports orders from your store itself, move that channel over to SKU.io with a cutover. The reference page lists the categories, sync statuses, and controls in one place.
| To… | Go to… |
|---|---|
| understand available apps, connections, and how syncing works | How apps and integrations work |
| look up categories, sync statuses, and sync controls | Integrations reference |
Connect and monitor
Connect several stores or another order system, manage a connected app, and check a connection's sync health. Start at Connect and monitor.
| To… | Go to… |
|---|---|
| run several stores, accounts, or regions of one channel side by side | Connect more than one store or account |
| control, pause, resume, or disconnect a connected app, or stop just one direction | Manage a connected app |
| check whether a connection is syncing, when each kind of data last synced, and what changed | Check a connection's sync health |
| bring orders in from another order management system and keep it informed | Connect another order management system |
Map products, stock, and payouts
Choose which channel fields fill products, map add-ons to revenue, set the stock each channel sees, and account for payouts. Start at Map products, stock, and payouts.
| To… | Go to… |
|---|---|
| choose which channel fields fill new products | Map channel fields to SKU products |
| book add-ons like package protection as revenue, not stock | Map a channel product to a revenue line |
| choose which warehouses a channel sells from, and cap, floor or buffer the stock it's sent | Set the stock each channel sees |
| post Shopify Payments and eBay payouts as documents that equal the bank deposit | Account for Shopify and eBay payouts |
Cut over a provider
Move a sales channel from a 3PL or shipping app's own store import to SKU.io, and resolve orders held because the provider already has them. Start at Cut over a provider.
| To… | Go to… |
|---|---|
| understand why SKU.io holds an order, and what a strong or possible match is | How SKU.io spots an order the provider already has |
| move a sales channel from a provider's own store import to SKU.io | Switch a sales channel from your 3PL's store import to SKU.io |
| link, send or cancel an order held because the provider already has it | Resolve an "Already at" hold on a fulfillment order |