WooCommerce

Connect your WooCommerce store by approving SKU.io in your store's admin. Orders, products, customers, and refunds come in; tracking, stock levels, prices, and customer refunds go out. WooCommerce tells SKU.io about order and product changes as they happen, and a scheduled sync catches anything missed.

What moves each way

Direction	What moves
In from WooCommerce	Orders, which become SKU.io sales orders. Unpaid orders follow your Unpaid Orders rule
In from WooCommerce	Products and variations, linked to your SKU.io products
In from WooCommerce	Customers and refunds, on the Customers and Refunds tabs
Out to WooCommerce	Tracking for orders you ship from SKU.io
Out to WooCommerce	Stock levels from the warehouses you choose
Out to WooCommerce	Prices, when SKU.io is the master of price
Out to WooCommerce	Customer refunds you issue from a sales order, when Allow refunds from SKU is on

Each import and send has its own switch under Settings → Sync. See Manage a connected app.

Where to find it

Go to Apps & Integrations, open Sales Channels, and choose WooCommerce. Pick a connection to open its tabs:

Tab	What it's for
Dashboard	Connection status, last sync per entity, and sync health
Orders	Your WooCommerce orders and the SKU.io sales order each one created
Refunds	Refunds issued in WooCommerce
Customers	Customers imported from WooCommerce
Fulfillments	Tracking sent to WooCommerce, tracking still waiting to go, and errors
Products	Your WooCommerce products and the SKU.io product each one is linked to
Inventory	The stock SKU.io sends to each product
Pricing	The prices SKU.io sends to WooCommerce
Webhooks	The change notifications WooCommerce sends to SKU.io
Activity Log	Every change to the connection
Settings	Sync controls, re-authorization, orders and refunds, inventory, pricing, shipping, content sync, and accounting

To…	Go to…
connect a WooCommerce store and choose what syncs	Connect WooCommerce
decide what happens to orders that arrive unpaid	Handle unpaid channel orders
refund a buyer on WooCommerce from a sales order	Refund a customer on the sales channel
send SKU.io prices to WooCommerce	Sync prices with your sales channels