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Record a carrier pickup

Some retailers only want a ship notice (856) once the carrier has the shipment. For a retailer with the 856 waits for carrier pickup rule, marking the shipment shipped isn't enough: SKU.io holds the ship notice until someone records the pickup, then sends it dated the pickup day. No carrier scan reaches SKU.io, so a person, or the 3PL's shipping advice, has to record it.

Not ready for a live retailer yet

The rule that holds a ship notice for pickup follows how a retailer described its requirements. The file layouts behind it are not confirmed with SPS Commerce. Until they are, don't use it for a live retailer. See Set a retailer's document rules.

Before you begin​

Record the pickup​

  1. Open the shipment from the Ship notice held alert's Open the shipment button, or from the sales order's Fulfillment tab.
  2. Click the Cartons tab. The hold reads: This retailer takes the ship notice only after the carrier has the shipment.
  3. In the Carrier pickup card, set Picked up at to when the truck left.
  4. Click Record pickup.

SKU.io says Carrier pickup recorded, and the card shows Picked up with the date. If nothing else holds it, the ship notice goes out, dated that day in your time zone, and the alert resolves. The invoice for the shipment reports the same day.

The Cartons tab, with the ship notice held until the carrier pickup is recorded

The Carrier pickup card after the pickup is recorded

A pickup can't be in the future. SKU.io refuses: A carrier pickup can't be in the future. Record it once the carrier has the shipment.

Good to know​

  • Packing still comes first. When the ship notice also lists cartons, it waits for packing to be finalized as well. The pickup alone doesn't send it.
  • Each shipment needs its own pickup. Several shipments on one truck each need the pickup recorded.
  • A 3PL's shipping advice counts as the pickup. On the warehouse order flow, the 3PL's shipping advice (945) records the pickup as its ship date.
  • To correct a pickup, click Clear and record it again. Once the ship notice exists, the pickup can no longer change, because the retailer has been told.

Next steps​

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