Manage a connected app
Once an app is connected, Apps & Integrations is where you keep it running the way you want — control what it syncs, pause it when you need to, and disconnect it when you're done. This guide uses a connected Shopify store as the example.
Before you begin
- The app must already be connected. See how apps and integrations work for how connecting works.
- You need permission to manage integrations.
Open a connection
- Go to Apps & Integrations. Connected apps appear as Quick Access cards, each showing its sync status.
- Click a connection to open it. Its Dashboard shows the connection's status, what it has synced, and when it last synced.
Control what it syncs
- Open the connection's Settings, then the Sync tab. This is where you find Sync Controls.
- Use the Sync Schedule toggle to switch the whole connection between Active and Paused. Pausing suspends the scheduled sync and incoming webhooks — a manual Sync Now still works.
- Under What syncs, turn individual capabilities on or off — for example, Import orders from Shopify and Import products from Shopify coming in, or Push prices to Shopify and Push inventory to Shopify going out. Changes apply immediately.
Pause one direction or one kind of data
Each switch under What syncs governs one direction and one kind of data, so you can stop exactly the part that's causing trouble and leave everything else running.
| To… | Turn off… | What keeps running |
|---|---|---|
| stop price changes reaching the channel while you fix a price list | Push prices to the channel | Orders, products, tracking, and stock |
| stop stock levels going out during a stock take | Push inventory to the channel | Orders, prices, and tracking |
| keep importing a channel's orders but hold off on turning them into sales orders | Create SKU sales orders from the channel | The channel's orders still import and show on its Orders tab |
| stop new listings and listing changes coming in | Import products from the channel | Orders and everything you send |
| stop tracking going back to the channel | Submit tracking to the channel | Everything else |
A few things to know:
- Sync Schedule wins. While it's Paused, nothing runs automatically, whatever the switches say. The switches define what runs once you resume.
- A switch stops the automatic work. A manual Sync Now still runs while the schedule is paused.
- Each instance has its own switches. Pausing price pushes on one Amazon account leaves your other Amazon accounts pushing. See Connect more than one store or account.
- Which switches you see depends on the app. The Integrations reference lists them per channel.
Disconnect an app
- In Settings, open the General tab.
- Scroll to the Danger Zone and click Delete under Delete Integration. This permanently removes the connection and its associated data, so use it only when you're sure.
Next steps
- How apps and integrations work — the model behind connections and syncing.
- Integrations reference — every category, status, and sync control.
Video transcript
Everything you connect to SKU.io lives under Apps and Integrations — your sales channels, accounting, shipping and fulfillment, and more. Connected apps show their status at a glance, from Sync Active to Paused, and the greyed-out ones are apps you can still add. Open a connection to control its syncing. Pause the whole schedule when you need to, then resume it — and choose exactly what flows each way: import orders and products from the channel, and push your inventory and prices back to it. Each connection keeps its own settings across these tabs. And when you're done with one, the General tab's Danger Zone lets you disconnect it for good.