Refresh Walmart orders
SKU.io checks Walmart for new and changed orders every few minutes, so you rarely need to fetch them yourself. Refresh them by hand when you need an order right now, or when you want to fill a gap in your order history.
Before you begin
- Your Walmart channel is connected under Apps & Integrations.
- To use From Start Date or Full Re-sync, the integration has a start date. It's set when you connect, and you can change it under the channel's Settings → Orders → Start Date. Walmart orders created before it are never imported.
Refresh orders
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Open your Walmart channel under Apps & Integrations, then the Orders tab. Next Walmart refresh in counts down to the next automatic check.
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Click Refresh from Walmart. The top of the dialog shows the latest order SKU.io holds and how many orders it has.
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Choose which orders to fetch. See Which option to choose.
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Click Fetch Orders. The fetch runs in the background; follow it in the job tray.
Which option to choose
| Option | Fetches |
|---|---|
| Fetch New Orders (recommended) | Every order created or updated since the last sync, so it also picks up status changes on orders you already have. |
| From Start Date | Every order created since the integration's start date. The option shows the date, and Source: integration start date. |
| Custom Date Range | The orders created from the start of the first day you pick to the end of the last day, in your account's time zone. |
| Full Re-sync | Like From Start Date: every order created since the integration's start date. It can take a while. |
Walmart only filters orders by the date they were created, so the three dated options never fetch an order created outside their window, even if it changed recently. Use Fetch New Orders for recent changes.
Fetching an order you already have updates it in place; you never get duplicates.
Next steps
- Cancel Walmart order lines: cancel the lines of an order you can't ship.
- Check a connection's sync health: see when orders last synced, and whether a sync is failing.
Video transcript
SKU.io checks Walmart for new and changed orders every few minutes. The countdown shows when the next check runs. To fetch orders right away, click Refresh from Walmart. The top of the dialog shows your latest order, and how many orders came across. Fetch New Orders is the usual choice. It picks up every order created or updated since the last sync, including status changes. From Start Date fetches every order created since your Walmart integration's start date. Use it to fill gaps in your order history. For a specific period, choose Custom Date Range, and pick the first and last day. SKU.io fetches the orders created from the start of the first day to the end of the last. Those days are in your account's time zone. Full Re-sync also starts at the integration start date, and it can take a while. When you've chosen, click Fetch Orders, and follow the progress in the job tray.