The Inventory Software Graveyard: Acquired, Then Shut Down

Every few years, a well-liked inventory or order management system gets bought by a bigger company, and a year or two later its customers get an email with a shutdown date in it. TradeGecko went that way. So did Stitch Labs and Orderhive. Shopify retired Stocky this summer. And in November 2026, Extensiv Order Manager customers, the product that used to be Skubana, started being told their contracts won’t be renewed.

This page keeps the record: what was bought, by whom, when it was switched off, and how much notice its customers got. I add to it when another one goes.

I run SKU.io, which sells inventory software, and I’m writing this partly because “will you get bought and shut down?” is a fair question to ask any vendor, including me. My answer is at the bottom.

Dates checked 6 November 2026 against the sources listed at the bottom of the page. Where only third parties recorded a date, I say so.

The shutdowns

Product	Bought by	What happened	Notice customers got
TradeGecko	Intuit, 2020	Renamed QuickBooks Commerce. Retirement announced 9 June 2021; platform retired June 2022; QuickBooks Commerce discontinued for everyone on 31 August 2023	About a year, then a second shutdown fourteen months later
Stitch Labs	Square, July 2020	Closed to new customers the day the deal was announced; existing customers served until spring 2021	About eight to ten months
Orderhive	Cin7, 2021	Discontinuation announced April 2023; end of service 31 March 2024. Customers were pushed towards Cin7 Core	About eleven months
Shopify Stocky	Shopify's own app	Delisted from the App Store in February 2026, shut down 31 August 2026, with a read-only export window afterwards	About seven months from delisting
Extensiv Order Manager (ex-Skubana)	3PL Central, 2021; then Descartes, 2026	Customers report being told contracts won't be renewed. No public sunset date as of 6 November 2026	Not announced

The renamed and folded in

These are still running, but under a new name and a new owner, and in every case something changed for the customers who stayed: the price, the login, the roadmap, or all three.

Was	Is now	When
Skubana	Extensiv Order Manager	Bought April 2021, renamed May 2022
DEAR Systems	Cin7 Core	Bought 2021, renamed January 2023
SkuVault	SkuVault Core, sold by Linnworks	Bought September 2022
ChannelAdvisor	Rithum	Bought by CommerceHub November 2022, merged under the Rithum brand December 2023
Finale Inventory	Descartes Finale	Bought August 2025, repriced since

I have deliberately left some names off. Veeqo was bought by Amazon and made free, not shut down. Sellbrite, Ecomdash and Brightpearl all changed hands and are, as far as I can find, still running. A list like this is only useful if it is right, so a product goes on the first table when its owner switches it off, not when someone on a forum thinks it might.

The pattern

Read the stories side by side and the same five stages repeat, usually over two to four years:

1. The acquisition. The announcement talks about the buyer’s strategy, and the product you use is often a side note, or not mentioned at all. The Descartes release about Extensiv never named Order Manager.
2. The rename. The product takes the buyer’s name. Old URLs, logins and developer docs stay on the old brand for years, which is how you get a login page that still says DEAR three years later.
3. The reprice. Published prices go up, disappear behind a sales call, or move features into a higher tier. Finale’s entry price went from $99 to $499 a month after Descartes bought it.
4. The freeze. The roadmap goes quiet. Customers notice before anyone announces anything. Operators I’ve spoken to describe years with no meaningful updates to Skubana after it was acquired.
5. The sunset. “No new customers”, then “we won’t renew”, then a date. The notice is typically under a year, and it lands on the customer’s calendar, not on a quiet month.

Not every acquisition ends in stage five. But every product that reached stage five went through the first four, so they are worth watching for.

What it costs when your system is shut down

The subscription is the small part. The real cost is a migration you didn’t plan, on someone else’s deadline. Somebody has to export the data, decide which duplicate SKUs survive, rebuild bundles before any order is imported, recount the stock, and run two systems side by side while nothing can go wrong. I laid that out step by step in how to migrate off Extensiv Order Manager, and most of it applies to any of these products.

TradeGecko’s customers paid it twice. The ones who followed Intuit’s suggested path into QuickBooks Commerce in 2022 re-learned their workflows, then lost that product too, fourteen months later.

How to protect yourself before it happens

You can’t stop your vendor being bought. You can make sure it doesn’t cost you a bad year.

• Keep your data portable. A vendor with public API documentation and full exports is one you can leave. Run the checks in inventory management API: what to check first on whatever you use today.
• Read the exit terms, not just the price. Ask what happens to your contract if the product is discontinued before your term ends, and whether you get a read-only window afterwards. Get it in writing.
• Watch for stages two to four. A rename, a price change and a quiet roadmap together are the time to start evaluating, not after the email arrives.
• Export on a schedule. Products, bundles, vendors and open purchase orders, quarterly, into a folder you control.

Will SKU.io get bought and shut down?

It’s a fair question, and here is a straight answer. I founded SKU.io in 2019, I still run it, and I give every demo myself. I also run my own e-commerce business on it, so if it stopped working, I’d be the first customer hurt. I can’t promise you anything about the future of any company, mine included. What I can do is make leaving us easy: our API is documented in public at developer.sku.io, and products, suppliers and customers export straight from the app without a support ticket. If you are evaluating us, test that before you sign.

Frequently asked questions

What happened to TradeGecko? Intuit bought it in 2020, renamed it QuickBooks Commerce, retired the platform in June 2022, then discontinued QuickBooks Commerce on 31 August 2023. The full story is on what happened to TradeGecko.

Is Extensiv Order Manager being shut down? No public date has been announced. Customers report being told their contracts won’t be renewed, and Descartes has told investors to expect revenue attrition outside Extensiv’s 3PL warehouse business. Details on Extensiv Order Manager end of life.

What happened to Stitch Labs? Square bought Stitch Labs in July 2020, stopped taking new customers immediately, and served existing customers until spring 2021.

What happened to Orderhive? Cin7 bought it in 2021, announced its discontinuation in April 2023, and ended service on 31 March 2024, with customers directed to Cin7 Core.