Connect Odoo 3PL

Connect your Odoo 3PL account with a key from the ShipPro customer portal. Then map the locations you rent to SKU.io warehouses, make sure your products exist at the 3PL, and choose how shipments pick a carrier.

Before you begin

• You need permission to connect integrations.
• In the ShipPro customer portal, go to My Account → 3PL API Keys and generate a key. It starts with 3pl_.
• Keys only work in the environment they came from: a sandbox key against the sandbox address, a production key against production.

Create the connection

1. Go to Apps & Integrations, open Shipping & Fulfillment, and choose Odoo 3PL. The New Odoo 3PL Integration page opens.

   

2. Enter an Instance Name. It defaults to Odoo 3PL.

3. Set the API Base URL. Click Production or Sandbox (test) to fill it in. If your 3PL gave you a different address, paste it exactly as given; SKU.io tells you if it isn't in the expected form.

4. Paste the API Key.

5. Click Test Connection. It shows Connected as: with your customer name and number.

6. Click Create Integration.

What you'll see: the Dashboard opens, and the first syncs of your locations, products, and inventory run in the job tray.

Map locations to warehouses

1. Open the Warehouses tab. It lists the locations you rent at the 3PL.
2. Pick a SKU.io warehouse for each location you ship from.
3. Click Save Mappings. It saves only the rows you changed.

What you'll see: fulfillment orders from a mapped warehouse now go to this 3PL. You can map a direct warehouse that ships manually, which becomes a 3PL warehouse tied to this connection, or one already linked to it. SKU.io refuses a warehouse that another 3PL or shipping provider already ships. A location whose rental has expired shows Rental expired and is skipped.

Match products

1. Open the Products tab. SKU.io matches the 3PL's products to yours by SKU.
2. Where it found several possible matches, or none, choose Map SKU product and pick the right one.
3. To create one of your products at the 3PL, choose Push to Odoo 3PL.

To skip this step for new products, turn on Auto-create products under Settings → General. When an order holds a product the 3PL doesn't have yet, SKU.io pushes it first instead of refusing the order.

Route carriers

Open Shipping Methods. Each shipment picks a carrier through four layers, first match wins: Method override, Carrier family, Text rules, and Fallback. Text rules catch shipping labels like "Free Shipping": click to add a rule, choose contains, starts with, or is exactly, enter the text, and pick the carrier to send. Then choose what the Fallback sends and click Save fallback.

Check the settings

Tab	Setting	What it does
General	Enable Automatic Sync	Pulls orders, shipments, products, inventory, and receipts on a schedule. Off means manual syncs only.
General	Sync Start Date	Where the From start date option in the sync dialogs starts
General	Auto-create products	Pushes missing products when an order needs them
Financial	Record shipping costs	Writes each shipment's fee, in CAD, to the fulfillment, with a financial line of the type you choose
Connection	Provider Timezone	The timezone the 3PL's dates are read in. It defaults to America/Toronto.

When an order is refused

The 3PL refuses an order, and SKU.io shows why on the Orders tab, when:

• a product has no matching SKU at the 3PL. Sync the catalog or push the product, then resubmit.
• the warehouse isn't mapped to a current location. Map it, or renew the expired rental, then resubmit.

Next steps

• Dispatch to a fulfillment provider
• Odoo 3PL overview