Send Planner flags
A flag marks something on a SKU you should review before you send: a shortage, a listing that can't sell, a capacity cut, or a packing rule the case breaks. This page lists every flag by its on-screen name, what makes the planner raise it, and what you can do about it. Flags never stop a plan from calculating; they tell you where to look.
Where flags appear
- Flags column on the plan grid. It shows the two most serious flags on the SKU, then +N for the rest; hover +N to list them all. A — means there's nothing to review.
- Exceptions quick filter. It narrows the grid to SKUs with at least one flag, and the Plan tab's amber badge counts them.
- Send runs tab. Step 2 lists flagged SKUs as exceptions to decide; see Work through a send run.
- Phone cards, as chips under the SKU.
- The export file, in the Flags column (network flags only); see Send plan export columns.
Hover a flag to see what it means. Many tooltips also link to where the rule is set, for example Network rules, Product overrides, Product case quantity, Lanes, Capacity limits, WFS replenishment settings, or the marketplace's own guide (TikTok FBT inbound guide, Walmart WFS routing & packaging guide).
SKU flags and network flags
Some flags are about the whole SKU, because they come from the stock all networks share. Those show on their own, such as Short. The rest are about one network's send, and the grid puts the network's short name in front, such as FBT Stocks out first or WFS No case label. When you plan two destinations of the same network, each gets a name that tells them apart, such as Amazon FBA US Stocks out first when another FBA destination is named FBA (Amazon). A SKU can carry the same network flag for more than one network.
SKU flags
| Flag | What triggers it | What to do |
|---|---|---|
| Below floor | Your warehouses can't bring every network up to its floor, the minimum days of cover the planner protects first when stock is short. It's the more urgent form of Short. | Cover the shortfall: raise a purchase order, plan production, build kits or order from a supplier that ships straight to the network. See Cover a shortfall. |
| Short | Your warehouses don't hold enough stock to bring every network to its target. Missing less than one case is case rounding, not a shortage, so it isn't flagged. Units a capacity limit keeps out aren't missing stock either, so they don't count. Your own edits can also make a SKU Short when, together, they send more than there is to share. | Same as Below floor. Or accept the shortfall: the planner already shared the stock by floors first, then priority. See How stock is shared between networks. |
| Needs kit build | The SKU is a kit, and the plan sends more units than you have built. The rest have to be assembled from components first. | Assemble the kits before you ship. See Cover a shortfall. |
| All protected | A network needs units, but there's nothing to share. Either everything on hand is kept for self-fulfilled orders, or every unit is already allocated to open orders. | Keep fewer days for self-fulfilled orders in Tune plan (Keep for self-fulfilled orders), or favor a network for this plan. See Tune the plan. |
Network flags
| Flag | What triggers it | What to do |
|---|---|---|
| Stranded | The network holds units, but the listing can't sell them. On FBA: the listing is suppressed or inactive, or has no active FBA offer. On WFS: the item is retired, archived or unpublished. Nothing is sent until the listing is active again, and when the FBA listing is stranded, AWD gets nothing either. | Fix the listing at the marketplace, then recalculate. The Why these numbers drawer links to the listing. |
| Ineligible | The network won't take the product. Examples: the WFS listing is blocked and has no stock there, or has no GTIN or UPC; the product isn't sortable at AWD (heavier than 20 lb or larger than 18 × 14 × 8 in); or you excluded it from this network under Product overrides. | Fix the listing or product data, or remove the exclusion. Hover the ineligible chip for the exact reason. |
| Stocks out first | What's at the network plus what's on the way covers fewer days than a new send takes to arrive and be checked in. The network will run out before this send lands. | Send sooner, or raise the quantity. See How a network's send is calculated. |
| Capacity cap | The network's need is more than its capacity allows, so the send was capped or cut to fit a monthly capacity limit. Units cut this way stay in the pool; they don't make the SKU Short. | Check or raise the limit. See Set network capacity limits. |
| Source-limited | The warehouses allowed to ship to this network don't have enough, even though the pool as a whole might. Also raised when lots at those warehouses lack the shelf life the network needs. | Open more ship-from lanes for the network, or move stock to an allowed warehouse. See Choose where sends ship from. |
| New listing | The listing has no sales history yet, so the network gets a first send (its seed quantity) instead of a send worked out from sales. The cover pill reads new. | Check the seed quantity under Network rules. See Set network rules. |
| Stale data | You chose Plan anyway while the network's stock was out of date. Every send to that network carries this flag so you review it rather than draft it blind. | Refresh the network's data, then recalculate. See Recalculate the plan and fix calculation problems. |
| Blackout | The send would arrive while the network has a receiving blackout. If the blackout covers the whole planning period, nothing is sent at all. | Check Receiving blackouts on the network's card in Network rules. |
| Differs from network | The plan's number is far from what the marketplace itself suggests (Amazon Restock, Walmart restock): off by more than half, and by more than two cases. | Open Why these numbers to see why. To send the marketplace's number, click it under the send box. See Change a send quantity. |
| Below one case | The network needs less than one case, so the quantity rounds to nothing. | Send a case anyway by editing the quantity, or wait until the need grows. |
| Expires too soon | Some lots at your warehouses won't have the shelf life this network needs on arrival, so they aren't offered to it. They stay available for your self-fulfilled orders. | Check the network's minimum shelf life in Network rules, and your lot expiry dates. See Set up lot and expiration tracking. |
| Over N per box | The product's case holds more units than this network accepts in one box. The label names the network's own limit, for example Over 150 per box for Amazon FBA. | Repack into smaller boxes before shipping. Why these numbers gives the box count. See Packing rule flags. |
| Carton too big | The carton is heavier or longer than the network accepts (TikTok FBT: 23 kg, 66 cm). | Split or repack into smaller cartons. See Packing rule flags. |
| No case label | The network needs an ITF-14 label on each case, and the product has no case GTIN. | Add the case GTIN under Network rules → Product overrides. See Packing rule flags. |
| Supplier can ship | Your warehouses can't cover this network's need, but a supplier that ships straight to the network can. | Draft a PO delivered to the network. See Order from suppliers that ship straight to a network. |
| Uses protected stock | Someone edited the send to more than there is to share, and confirmed Use protected stock?. The send takes units kept for self-fulfilled orders. The edit and who made it are in the line's history. | Nothing, if it was intended. Otherwise reset the line to the plan's suggestion. |
If a network has no units-per-box limit you know of, the grid falls back to Over box limit.
Packing rule flags
Each network's card on the Network rules tab lists its packing rules as read-only chips. They come from the marketplace, not from a setting you change. The planner checks them only against what is sent, and never changes a quantity to satisfy them; it flags the line so you can fix it before shipping.
| Chip on the network card | Network | Flag raised | What the line's breakdown says |
|---|---|---|---|
| ≤ 150 units per box | Amazon FBA | Over 150 per box | "A case of N is over network's 150 units per box: repack into boxes of up to 150", with the number of boxes. |
| Cartons ≤ 23 kg, 66 cm | TikTok FBT | Carton too big | A case, a single unit, or a master case over the limit. A single unit over the limit "can't ship to this network as it is". |
| ITF-14 case labels | Walmart WFS | No case label | "Network needs an ITF-14 label on each case of N: add the case GTIN in Network rules → Product overrides". Checked only when whole cases ship. A case GTIN is exactly 14 digits. |
| ≥ N days shelf life | Any network with a minimum | Expires too soon | How many units were left out because their lots expire too soon. |
The checks use the product's case quantity, weight, and dimensions. To fix the data behind them, see Product fields reference.
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