Repairs & Warranty: Warranty coverage & registrations
Most claims are covered automatically — SKU.io checks a live policy the moment a piece and its issue are known, with no one deciding by hand. Three things make that work: a set of warranty policies that say what's covered, for how long, and what a customer pays; a registration for every piece, created automatically when an order ships and by hand (or by spreadsheet) for pieces bought elsewhere; and the coverage engine that matches one to the other and explains its answer in plain language.
| To… | Go to… |
|---|---|
| understand how SKU.io decides whether a claim is covered | How warranty coverage is decided |
| create and manage the policies that decide coverage | Set up warranty policies |
| register a piece, verify or reject one, and transfer ownership | Manage warranty registrations |
| register a batch of past purchases from a spreadsheet | Import warranty registrations |
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