Fulfillments
Orders → Fulfillments is where you run the day's dispatch. Each warehouse's share of a sales order becomes a fulfillment order here, and you move it toward shipped on the Orders Board, in the list, or by handing it to your 3PL. Start with how the five lifecycles work, then work the board and the list, and keep the two references for lookups.
| To… | Go to… |
|---|---|
| understand the five fulfillment lifecycles and how each one ships | How fulfillment lifecycles work |
| look up what each fulfillment status and board stage means | Fulfillment status reference |
| look up the list's columns, filters, and Edit Details options | Fulfillment orders list reference |
Set up dispatch
Decide which warehouses dispatch on their own, require signatures on delivery, and flag problem shipping addresses. Start at Set up dispatch.
| To… | Go to… |
|---|---|
| choose which warehouses dispatch orders on their own, which shipping methods wait for you, and what happens when a sent order changes | Set up fulfillment dispatch |
| make a fulfillment order need a signature on delivery, from a Shopify tag or by hand | Require a signature on delivery |
| flag risky shipping addresses on orders and packing slips before you ship | Flag problem shipping addresses |
Work fulfillments
Run the fulfillment board, work the fulfillment orders list, dispatch to a provider, and track shipments. Start at Work fulfillments.
| To… | Go to… |
|---|---|
| run the day's dispatch from the fulfillment board | Work the fulfillment board |
| filter the fulfillment orders list and check an order's progress | Browse & work fulfillment orders |
| send or release a fulfillment order to your 3PL, see which provider will ship it, and route shipping methods to different providers | Dispatch to a fulfillment provider |
| see every shipment, with tracking and cost, across all orders | Track shipments |
Who can do this: each fulfillment order action has its own permission, and locked actions show which one they need. See Control who can act on fulfillment orders.