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Repairs & Warranty: Repairs reference

Keep these pages handy while you work with repairs. They're lookup tables, not walkthroughs — for the day-to-day flow, start with Create a repair or Resolve a unit.

To…Go to…
look up a repair's tab bar, header chips, case status, per-unit work stage and outcome, approval tier, and SLA/decision clockRepair, unit, quote, registration & SLA status reference
look up a vendor dispatch status or a supplier recovery claim statusVendor dispatch & recovery claim status reference
look up every repair and warranty email, when each one fires, and the webhook events apps can subscribe toRepair emails, alerts & webhook events reference
look up repair CSV conventions, where a background import/export lands, and what can and can't be bulk-importedRepair import & export columns reference
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