Repairs & Warranty: Repairs reference
Keep these pages handy while you work with repairs. They're lookup tables, not walkthroughs — for the day-to-day flow, start with Create a repair or Resolve a unit.
| To… | Go to… |
|---|---|
| look up a repair's tab bar, header chips, case status, per-unit work stage and outcome, approval tier, and SLA/decision clock | Repair, unit, quote, registration & SLA status reference |
| look up a vendor dispatch status or a supplier recovery claim status | Vendor dispatch & recovery claim status reference |
| look up every repair and warranty email, when each one fires, and the webhook events apps can subscribe to | Repair emails, alerts & webhook events reference |
| look up repair CSV conventions, where a background import/export lands, and what can and can't be bulk-imported | Repair import & export columns reference |
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