Returns (RMAs & Sales Credits): Marketplace reconciliation

A return that starts on Shopify, Walmart, or Trackstar can reach you twice: as a refund record and as a physical parcel. Start with how SKU.io reconciles the two so stock is counted once, then match marketplace returns to RMAs in the Returns Inbox under Orders → RMAs. The reference lists every state and its effect on inventory and accounting.

To…	Go to…
understand why a marketplace return can arrive twice	How returns reconciliation works
link marketplace returns to RMAs from the Returns Inbox	Match marketplace returns to RMAs
look up reconciliation states and their stock and accounting effects	Returns reconciliation reference