Kraig Schmitt

It’s a good problem—until it isn’t. Sales are climbing. Campaigns are converting. New channels are opening up. Orders are rolling in faster than ever. But somewhere between “thank you for your order” and “your package has shipped,” things start to fall apart. The pick-pack-ship operation can’t keep up. SLAs are missed. Errors creep in. Returns […]

When people talk about profitability in eCommerce, the conversation usually turns to pricing. Should we raise our prices? Should we charge more for shipping? What about bundling fees? But here’s the truth most teams overlook: you don’t need to raise prices to make more money. In fact, some of the most impactful profit improvements happen

Forecasting is the beating heart of eCommerce operations—and when it fails, it doesn’t just cause a hiccup. It breaks everything. From missed sales to bloated warehouses to frantic late-night supplier calls, forecasting failures ripple across your supply chain with surprising speed and lasting consequences. Most teams don’t realize just how fragile their demand planning process

How to Stop Overselling Without Slowing Down Your Sales You launch a new product line. The marketing clicks. Orders pour in. It’s the kind of day every eCommerce team dreams about—until the emails start. “Item backordered.” “Where’s my order?” “You said it was in stock.” And just like that, your celebration turns into crisis management.

In the fast-moving world of e-commerce, time is everything. When orders are delayed, when inventory runs out, or when warehouse operations grind to a halt—customers notice. And they remember. It’s not just about a late delivery anymore; it’s about your reputation, your retention, and your revenue. If you’ve felt the sting of supply chain issues

If you’ve ever had a warehouse manager tell you one thing, your ERP another, and your Shopify dashboard something completely different—you’re not alone. In fact, one of the most common (and costly) challenges eCommerce companies face is the maddening inconsistency of their inventory numbers. You think you’ve got 124 units on hand, but the warehouse

If you’re like most e-commerce professionals, you’ve probably been told that inventory reports are the key to growth. That tracking the right numbers will unlock better forecasting, more efficient fulfillment, and bigger profits. So you generate reports. You stare at dashboards. You even hold weekly meetings to review them. But here’s the problem: the results

There’s nothing quite like the sinking feeling of seeing “out of stock” messages pile up—knowing full well the demand is there, the cart abandonment is real, and the missed revenue. Gone for good. And more often than not, it’s not your team’s fault. It’s a vendor delay. The shipment didn’t arrive. The PO got held

Manual spreadsheets. They seem so innocent. So simple. Most of us have relied on them at some point to track orders, manage inventory, or forecast demand. And in the early days of running an eCommerce business, spreadsheets felt like a smart, cost-effective solution. Just fire up Excel or Google Sheets, plug in your SKU numbers,

Choosing the right inventory management system isn’t just a technical decision—it’s a strategic one. For growing e-commerce brands, your inventory software isn’t just another tool. It’s the backbone of your entire operation. It affects how you forecast demand, fulfill orders, manage SKUs, and scale across new channels. That’s why it’s crucial to choose a system