Kraig Schmitt

At some point, every eCommerce business feels the friction. Things that used to hum along—inventory updates, fulfillment, vendor communication, reporting—start to feel clunky. Slow. Disconnected. You patch processes. You add spreadsheets. You ask your ops team to “just deal with it.” But deep down, you know what’s happening: you’ve outgrown your ERP. The truth is, […]

Sure, it’s helpful to know how many units you have on hand or how much space each SKU occupies. But if your reporting doesn’t tie inventory data to business impact—like margin contribution, velocity, or holding cost—you’re optimizing in a vacuum. Here’s the reality: not all SKUs are created equal. A fast-turning, high-margin item is worth

Fast shipping is the new norm. Thanks to Amazon Prime, two-day delivery isn’t a perk—it’s expected. And for eCommerce brands trying to compete, it’s a double-edged sword. On one hand, offering quick delivery boosts conversion rates, reduces cart abandonment, and keeps customers happy. On the other hand, it’s eating your margins alive. What once felt

In eCommerce, speed is survival. But speed doesn’t just mean fast shipping or quick clicks. It means operational fluidity—products moving from suppliers to shelves to customers without friction, waste, or delay. And when that flow breaks down? Bottlenecks form. And everything slows. If you’ve ever watched orders pile up while inventory sits in the wrong

Inventory buffer. Safety stock. Buffer inventory. Whatever you call it, the concept is the same: stock a little more than you think you need to protect against uncertainty. But here’s the twist—what’s meant to protect your business can just as easily drain it. Overstocking eats up cash flow. It increases carrying costs. It clogs your

It’s a good problem—until it isn’t. Sales are climbing. Campaigns are converting. New channels are opening up. Orders are rolling in faster than ever. But somewhere between “thank you for your order” and “your package has shipped,” things start to fall apart. The pick-pack-ship operation can’t keep up. SLAs are missed. Errors creep in. Returns

When people talk about profitability in eCommerce, the conversation usually turns to pricing. Should we raise our prices? Should we charge more for shipping? What about bundling fees? But here’s the truth most teams overlook: you don’t need to raise prices to make more money. In fact, some of the most impactful profit improvements happen

Forecasting is the beating heart of eCommerce operations—and when it fails, it doesn’t just cause a hiccup. It breaks everything. From missed sales to bloated warehouses to frantic late-night supplier calls, forecasting failures ripple across your supply chain with surprising speed and lasting consequences. Most teams don’t realize just how fragile their demand planning process

How to Stop Overselling Without Slowing Down Your Sales You launch a new product line. The marketing clicks. Orders pour in. It’s the kind of day every eCommerce team dreams about—until the emails start. “Item backordered.” “Where’s my order?” “You said it was in stock.” And just like that, your celebration turns into crisis management.

In the fast-moving world of e-commerce, time is everything. When orders are delayed, when inventory runs out, or when warehouse operations grind to a halt—customers notice. And they remember. It’s not just about a late delivery anymore; it’s about your reputation, your retention, and your revenue. If you’ve felt the sting of supply chain issues